Golf Discount
reviews and complaints

I grabbed a pair of new clubs on a weekday around 9 in the morning from Golf Discount, a site I'd heard a bit about. I was eager to get them in hand before the weekend was upon us, so I forked over some extra cash to expedite the shipping to 2-day delivery. It's now near 5:30 on Friday and I'm still waiting on them to be "processed" - what's up with that?! My account was charged promptly though, so the payment issue is all in order. I mean, you'd suppose that that's all the "processing" they'd need once the cash is confirmed, am I right? Alas, here we are. I'm unsure of when to expect my clubs to appear before me, but one thing is clear: you should avoid the faster shipping if you want them anytime soon. Quick delivery? Hah! Not even close, amigo.

I'm happy to share that I ordered a putter grip from Golf Discount. However, due to Covid supply chain issues, they were unable to fulfill my order. I sent them an email when I noticed my order had not shipped within a couple of days. To my surprise, I received a prompt response from a Sarah or Joe. They were courteous and professional throughout my interaction with them. They followed up with an update on my shipment and even provided a potential substitute. Unfortunately, I wasn't able to receive the product, but they offered a full refund. I appreciate the way they handled the situation. Dealing with people who are polite and professional is always a pleasure, and I highly recommend Golf Discount to others.

I was hoping to have a delightful shopping experience at Golf Discount but it turned out to be quite the opposite. I recently purchased what I thought was a pair of women's golf shoes but unfortunately they turned out to be men's shoes. I was quite frustrated and confused as to how this could have happened. When I contacted customer service, I was quite disappointed to find out that they do not label men's shoes as "men's" and that they only specify the gender when it's a women's shoe. How am I supposed to know this? It's a basic expectation for any shoe retailer to label their shoes with the appropriate gender specifications.

What made it worse was that I had to pay a hefty price of $8.99 to return the shoes back to the company. Their customer service representative clearly didn't want to help me out and kept insisting that I purchase something else. I repeatedly explained to them that since the company didn't offer the shoe in a women's size, I didn't want to exchange it for something else. However, they continued to repeat the same thing over and over again. It was quite frustrating to deal with them and it honestly felt like I was talking to a wall.

Overall, I am thoroughly disappointed with my experience with Golf Discount. The customer service was atrocious and the item I received was not what I ordered. To top it off, I had to pay for the return of the item, which was not my fault in the first place. It's safe to say that I will never purchase from this company again. Their lack of attention to detail and poor customer service is unacceptable.

This review marks my very first time sharing my thoughts on a shopping experience, and unfortunately, it is not a positive one regarding Golf Discount. To put it bluntly, the service was simply terrible. Let me explain why.

Recently, I decided to purchase some golf clubs, and I opted for 2-day shipping for the sake of convenience. However, I received distressing news that the expected arrival date had been delayed to 5 days instead of the two that I had paid for. Naturally, I was quite frustrated by the situation, so I contacted Fedex to see if there were any actions I could take to amend this matter. They were a saving grace and offered a solution to communicate with the staff from Golf Discount and arrange a more timely delivery for my shipment.

Unfortunately, my experience with the Golf Discount team was completely different from my phone call with the Fedex staff. The employees from Golf Discount were downright rude, showing a lack of empathy and understanding in addressing my concerns. Their inability to find a mutually beneficial solution left me feeling disappointed and negatively impacted my overall shopping experience with this company.

After this harrowing experience, I can confidently say I will not be purchasing from Golf Discount again. Their staff's impatience and lack of customer service skills were incredibly disappointing. My advice would be to seek out other reputable companies with a customer-first mindset. I highly suggest avoiding this company if you're searching for a pleasant shopping experience.

Ordered on a Friday, needed the product for Monday's game and was in a bit of a pickle. Luckily, stumbled upon Golf Discount's website and saw they offered free 2-day shipping for a cozy sum of $15.99. While that was tempting, there was no guarantee that it would arrive in time. So, I decided to hit up the chat service and ask if they could speed things up a bit.

I asked if I paid an extra $10 if they could deliver by Monday morning, instead of Tuesday. Within a minute, a representative responded, "I'll tell you what we can do. We will overnight it to you so you will receive it by Monday, at no additional charge." It sounded too good to be true, but lo and behold, I paid nothing extra and received the product on time.

It's not often you come across customer service that goes above and beyond their duties, but Golf Discount did just that. The representative was polite, prompt, and efficient. I saved about $25 on my purchase, received it on time, and had an awesome game day.

I cannot recommend Golf Discount enough. Their service is unmatched, and their prices are too good to ignore. I've been telling everyone I golf with or talk golf to about this site, and they've all had similar experiences. Check them out, you won't be disappointed.

I retired last year to Mexico and have been a big fan of Golfdiscount. It's been great getting all my golfing needs fulfilled with them. They have a great website where I can easily browse through various products. From golf clubs to golf balls, they have it all! The prices are reasonable, and the shipping is fast. They usually send via FedEx, but that has led to some problems sometimes.

You'd think that with a big company like FedEx, things would go smoothly, but it's not always the case. The delivery is a point of frustration for me, as they don't provide a delivery window. So, I wait around the whole day, and they don't show up. It has happened multiple times, and I'm always left wondering if it's worth it. Even when I've contacted their customer service reps like Alex, things haven't improved much. I've had chances to speak with him and others, and though they've been helpful, there isn't much that can be done about the delivery process.

Recently, Alex suggested that I should get my item picked up at a location nearby, which, of course, I had to pay for initially. The problem was that I had set an expectation of having it delivered to my doorstep, and that wasn't happening. And even worse, the FedEx link to redirect the delivery to some other location wasn't even working. It was a frustrating experience, and it has left me contemplating to try out other delivery options.

Despite the issues with delivery, I still think Golfdiscount is an excellent website for golf enthusiasts. However, I might be trying other sites for shipping in the future. For instance, I'm considering PGASuperstore or Estafeta or DHL, as they have a better track record. Their customer service is friendly and helpful, but quick delivery is still vital when you are a senior and time is really precious.

So, I'm like totally into golf. When I needed a new pair of golf shoes I like stumbled upon golf discount and they had exactly what I was looking for. I was a little nervous about buying online because I've never done it before but I saw that they had this like totally righteous promise on the top of their site that said "Shop With Confidence: Hassle Free Returns!" and thought what the heck, let's do this.

Unfortunately, when the shoes arrived I realized that they just didn't like fit my feet at all. So, I decided to call golf discount and do a return and like, that's when this whole nightmare started. The "hassle free returns" was a total joke. They offered to like send me a return label for fedex but the nearest drop box was over 70 miles away. Like, seriously?!

I like totally complained and asked to talk to a supervisor. But like it was no use, he said to me "I take calls like this every day, we have a lot of complaints with this policy but there is nothing else I can do, you can either use our return label or purchase your own". Like, really dude? That's your solution, neither one was like "hassle free" at all.

To be honest, I'm really disappointed with golf discount. They like, totally let me down and I don't think I'll be shopping with them again.

This Golf Discount website is just not up to snuff. I paid extra for what was supposed to be 2-day shipping for my irons, but it's been 2 weeks and still no irons in sight. And no one's reached out to me from their end - I've sent a bunch of emails and called them 3 times but nada.

Finally, I got an email from them after 2.5 weeks with some kind of excuse but I wasn't impressed. I tried to cancel my order then and there, but then another email from them came through putting the blame on Callaway instead of themselves.

I mean, it's weeks since I ordered and I still haven't got the irons yet! So I decided to return the irons with Fed Ex and that was that. But guess what? It's already been 5 weeks since then, and I haven't had any correspondence at all after emailing them 3 times! And I still haven't received my refund yet. Like honestly, this is the worst golf site I've ever had to deal with. My advice? Go to another site. There are so many golf sellers out there that are way better than this one. Trust me, Golf Discount is just awful, awful, awful.

I gotta say, I've had some real bummers with companies before, but this one takes the cake. I got my mitts on a Taylormade M2 driver from Golf Discount, but what I thought was a brand spankin' new club turned out to have some ball marks and no plastic covering. Bit of a letdown, but I was anxious to use it for a tournament I had coming up, so I bit the bullet and kept it. After two rounds, though, I came to the conclusion that it wasn't the club for me and found what I was looking for in a Callaway Rogue from a different seller.

Now, Golf Discount boasts "Hassle Free Returns" for 30 days, but there's a tricky little restocking fee they'll slap on ya if the club's been used. Weird thing is, the club they sent me was used, but that's neither here nor there. I printed the return label off anyway, knowing they'd take almost eight bucks from my refund for it. What really rankled my feathers was finding out they only refunded 79% of what I paid, shipping and handling included. I gave those guys a holler to find out what the deal was and the rep told me that their policy is to dock a minimum of 10% for usage. They even went 5% above the minimum and wouldn't pay me back the $12.99 for shipping and handling. When I dug in my heels and mentioned that they sent me a used club to start with, the rep acted like I'm the one who screwed the pooch. The whole conversation was like talking to a brick wall and I ended up paying $65.98 - to be clear, that's for the restocking fee and shipping - for a USED club.

Save yourself some grey hairs and don't even bother with these guys. I know I sure won't be!

Golf Discount, man, I gotta say, I am totally bummed out by my experience with you guys. I put in an order for a fancy set of clubs like ages ago, and like seriously, it's August frickin' seventh and I still haven't gotten my hands on 'em. I mean, what's up with that?! I called up and talked to some dude, and he told me they were gonna ship 'em out in 48 hours from some other location, but I never got any email confirmation or nothin'.

So, today I called up and talked to this other dude, Nick, and he was all like, "oh sorry, dude, but we don't actually have the brand new set you ordered. We got these used ones, but hey, we'll take fifty bucks off for ya." And I was like, "uh, dude, what gives? That doesn't feel like a good deal at all. I already paid a ton for one-day shipping and now y'all are telling me I gotta wait even longer and you aren't even gonna offer me anything else to make up for it?" And Nick was all, "uh, yeah, dude, sorry, but this is literally the best we can do."

Like, come on, Golf Discount! That's super lame, man. You dudes gotta treat your customers better than this. I just want my money back, straight up. And also, just so you know, I'm totally gonna leave a bad review about this whole mess. So, thanks for nothin'.

This Golf Discount web site is a bit of a bummer. The customer service is just the worst. I had to talk to this guy on the phone and he was so rude to me. I don't like it when people talk down to me like that. Also, the web site is super frustrating. It can't even handle updating shipping information properly. Like, seriously, how hard is it to do that? And get this, they offer free shipping if you spend over $100, but it doesn't apply if you're buying something that's already discounted. It's like, what's the point then? Plus, their "online assist" isn't helpful at all. I mean, what's the point of having that feature if it doesn't actually help you? Overall, I wouldn't recommend this site to anyone. It's just not worth the hassle.

I gotta say, I was pretty disappointed with my experience ordering from Golf Discount. I was excited to get my new gear, so I splurged and paid extra for the 2-day delivery. But 4 days later, I still had no product in sight. I checked my email for any tracking information, but there was nada. I even waited on hold for a whopping 24 minutes to try and get some answers, but no one picked up. I was starting to get a little antsy, so I decided to shoot an email over to customer service to find out what the heck was going on. But after a few days, I still hadn't heard anything back from them. I just wanted to know where my order was, you know? It's frustrating when you're given the runaround like this.

so i got these clubs from golf discount and within only 2 months, they got some dents in them. i was super bummed cuz i spent a bunch of money on them. but when i reached out to golf discount, they straight up refused to do anything about it. wouldn't replace the clubs, wouldn't fix them, wouldn't even offer me store credit towards getting a new set. so now i'm stuck with these dented clubs that are prob gonna mess up my game. don't make the same mistake as me, find a better golf store to get your gear from. golf discount ain't worth your time or money.

I can't even begin to express how angry and disappointed I am with Golf Discount (golfdiscount.com). I placed an order almost six months ago in November 2020, and as of April 7, 2021, I still haven't received my order. That's half a year, people! And the kicker? They already charged my credit card for it! What kind of business model is that?

Adding insult to injury, I've sent countless emails to their customer service department, but I have yet to receive a response. It's like they don't even care about their customers. It's incredibly frustrating and unprofessional.

To make matters worse, Golf Discount keeps sending me promotional emails, like they expect me to make another purchase. Are they kidding me right now? The audacity is astounding.

All in all, I would not recommend Golf Discount to anyone looking to purchase golfing equipment. It's just not worth the hassle and frustration. Save yourself the headache and find a more reliable and trustworthy company to buy from.

So, I bought myself a golf club from this site called Golf Discount (golfdiscount.com). I went for a figure called Tilley, and boy, was I disappointed! This club is a tiny little thing and nowhere near the real grand clubs that you'd get from the guys at Grand in Rd. You can hardly even make out the face, and if I'm being honest, I feel like a fool for not realizing it sooner. Suffice it to say, I won't be making that mistake again anytime soon. I wouldn't even give this club a rating, but the site requires it, so here we are.

I got really frustrated when I ordered a set of golf clubs from Golf Discount (golfdiscount.com). I paid extra for one day shipping, but it's been almost a week and my clubs are still in the "processing stage". I've been checking my email every day and they keep telling me that my clubs will be here, but they're not. I feel like I've been scammed.

It's really disappointing because I was excited to start using my new clubs, but now I'm not even sure if they will ever arrive. I've tried calling customer service, but no one seems to have any answers for me.

I don't think I'll be ordering from Golf Discount again. I understand that sometimes shipping can be delayed, but this is just ridiculous. I hope that in the future they can improve their shipping process so that this doesn't happen to anyone else.

I bought a club from Golf Discount (golfdiscount.com), and unfortunately, I was not satisfied with it. I had never used it, and I just didn't like the feel of this wedge. After a few days, I decided to ask for a refund, but unfortunately, I was outside of their usual 30-day return policy. I explained that the delay in contacting them was due to the Covid-19 pandemic and the many complications that came with it. However, they stuck to their policy and denied my refund.

Although I was disappointed with the outcome, I can understand why they have a policy in place. However, I do wish that they had shown a little bit of compassion given the difficult circumstances of the pandemic. It would have gone a long way in making me feel more valued as a customer.

Overall, I think that Golf Discount has a good selection of products and reasonable prices. However, it's essential to be aware of their strict refund policy and make sure that you're completely satisfied with your purchase within the 30-day window.

I hope that in the future, they may consider being more flexible with their policy, especially during challenging times. But until then, I would recommend being careful with your purchases and making sure that you're happy with them before committing to a buy.

I placed an order on golfdiscount.com on June 24th for a golf bag. They told me it would take 3 to 4 weeks to arrive. However, it's now August 15th, and I still haven't received my bag. I've called twice inquiring about my order, and both times, I was told it was on its way. The customer service representative even assured me that it should arrive by the following Friday. But, after two consecutive Fridays have passed, I still haven't received my bag.

I'm extremely unsatisfied with this experience and won't be ordering from here again. To make matters worse, FedEx originally said they would deliver the bag on the 11th, but then they delayed it until the 14th. And even as I'm writing this, I still haven't received it! I plan to cancel this order tomorrow because I've had enough of this lackluster service.

I ain't never had much luck with online shopping, but Golf Discount (aka golfdiscount.com) really took the proverbial biscuit. Their website is easy to navigate, but when I placed my order, it said it would ship for free. I confirmed the order and waited patiently for my goodies to arrive. But then, lo and behold, I checked my bank account and saw that they had charged me shipping anyway!

Obviously, I was pretty upset, so I rang them up the next day to try and sort it out. The person on the other end of the line said it was just a mistake and that they would ask IT to look into it. But when I asked for a refund for the shipping cost, they said they couldn't do it. What kind of malarkey is that? $8.99 might not seem like much, but it's the principle of the thing, you know?

In the end, I just canceled my order altogether. Ain't nobody got time for this kind of tomfoolery. So I guess my advice to y'all is to watch out for those pesky hidden charges and maybe give Golf Discount a miss if you want to avoid the hassle. Word to the wise!

I was excited to give Golf Discount a try after I heard about their great deals on golfing gear. I decided to take advantage of their special offer and buy two dozen golf balls and receive a third dozen for free. However, my experience with Golf Discount was not as smooth as I had hoped.

When I went to place my order, I encountered some issues. At first, Golf Discount denied my order, but eventually they found it. However, when I double-checked my order, I noticed that I hadn't added the third dozen of golf balls. After all, the promotion was supposed to include the third dozen for free, so I didn't think I needed to add it to my cart separately.

Unfortunately, this simple mistake caused some confusion. Golf Discount insisted that I had only ordered two dozen golf balls, even though I knew I was supposed to receive three. To make matters worse, I was informed that I would need to pay an additional $9.99 for shipping. I couldn't believe it - it seemed like such a small cost, but it was starting to feel like Golf Discount was trying to make things difficult for me.

Overall, my experience with Golf Discount was not the best. I felt like I had been tricked into paying more than I had anticipated, and the customer service wasn't great. I hope that they can improve their practices in the future.