On Thursday, December 4, 2025, I attended the LAST day of the MACKAGE Sample Sale. The plan was to purchase TWO winter coats, as I’ve done so annually for the past 7 years. I registered to attend this event several days prior and descended all the way from Brooklyn, NY to The Met Pavillion in 30-dg weather. However, upon arrival, I was informed by the coat-check staff that "Apple Pay and cash were NOT acceptable forms of payment(s)." Despite this being a very CRITICAL detail for shoppers, no formal announcement was made nor ANY prior notice was given in any of the 100 emails that 260 Sample Sale circulated.
To obtain further clarification, I attempted to consult with manager, "John," but he seemed visibly annoyed that I was even seeking to confer with him. Despite my pleading with him, John was curt, seemed to care less, and didn’t even offer me a one-time exception to their “NEW” payment policy! I will NO longer be attending ANY of the 260 Sample Sales!