Zavvi — Awful company
Too bad I trusted them. They never keep their promises so you feel cheated.
They said that my order will be delivered within a couple of weeks, which was fine. But it was a lie.
The delivery of my small simple order took 6 weeks. I called them numerous times, wanted to know what happened, they only said that everything is ok and the order is surely on its way. You know, information like this didn't make me feel better.
Customer support is something you have to work on as well. Teach them, hire them a couch. Or just close your business and let other companies take your place.
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