The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
YuppTVpackage renewal

W

Hi, I started subscribing Yupp TV package since 3rd August. I remember it was yearly package for 15X.XX $. Now i got an email mentioning that 6 months package is over and auto renewal for next month has began with 2X.XX $. In my profile info it doesnt show the previuos package i had, and when called they say i have only 6 months package subscription. Why can t i get the previous transaction details ?
In the email i recieve i dont have the package information it just says package name and amount but doesnt mention the yearly or half yearly subscription. Need Help here ASAP.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

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