XNSPY
reviews and complaints

As someone who values the safety and well-being of my loved ones, I turned to XNSPY for a comprehensive monitoring solution. While the app provided me with valuable insights into online activities, I encountered some challenges. The customer service experience was not as seamless as I had hoped, and there were issues with certain features not working as expected. Despite these setbacks, XNSPY remains a reliable tool for keeping track of phone activities. I appreciate the peace of mind it offers, but I believe there is room for improvement in terms of functionality and customer support.

I will corroborate what many reviews are saying here, however, it's not a true depiction of my experience either. The entire process isn't seamless. The installation is tacky but the guides and tutorials are painstakingly good. The service itself is basic with many features no longer supported. However, I am assuming that most of these reviews have either come out of people buying the iOS product or from those who didn't read all of the terms of use prior to giving out their money. All in all, It's a fine service that I would give my money again, happily, because it serves an important purpose in my life.

Ok, so my ex was cheating on me but not very openly. He wasn't always tapping and texting on his phone. So I never found out anything. But I began to notice that his phone battery was down almost all the time so I figured he was spending a lot of time on his phone only when I wasn't with him. So, I searched for something I could install to find out what's going on. Xnspy was a huge help. An eye-opener rather. All the features are pretty cool but it's the call recording feature I loved the most. It really works! The app automatically records the calls in the monitored phone and then I could listen to them later on. Thank you, Xnspy!

My child (15) was in trouble at school and regularly complained about other students bullying her. I needed to see it for myself. What started as an (admittedly) self-investigative tool to see what texts my child was getting, quickly turned into a daily monitoring device even though most of the problems have long been resolved.
Without Xnspy, I didn't really have an angle to try and pry a little closer to my child and see what the kids were staying online but now I do. I keep a watchful eye on some of her class-fellows too when she texts them just to make sure the bullying or name-calling doesn't happen again. Mommy knows best after all.

I was living the worst time of my life. I had a boyfriend that I loved but couldn't trust. He would tell me that he loves me so much and I mean everything to him but even then, there was something not right about it. I never loved someone more than him and my whole life was on the verge of breaking down because I had no idea if he actually loved me; If he actually meant to be sorry for all the times he made mistakes and all the times when he (probably lied) to me about it. Xnspy opened my eyes to everything. It was hard but once I knew that he's a compulsive liar and cheater, it was a bit less hard for me to let him go. My only question: If you want to spy on him/her, are you ready for the truth?

If you have children, you know very well what it's like parenting in 2020. I used to hate myself for getting my sons their personal smartphones when they were only 8 and 10. My husband told me that it might not be a great idea but I wanted my children not to feel deprived. But I never thought they would be so addicted to their phones playing PUBG/Fortnite and calling/texting friends. Thank God, I came across Xnspy and I finally know how to fix their screen time issue. Whenever I feel like they have spent too much time with their phones, or if they are not studying enough, I lock them out of their phones. Same goes for when they would use their phones instead of doing chores. I think it's a great solution and every parent should try it!

Okay, not to sound dramatic or anything. And no, it doesn't have to do with a cheating partner either. I am a mother of a teenage girl who has always been bubbly and popular, but over the past few months I noticed a few changes in her and she just wouldn't let me help her. She wouldn't share anything. As a mother, it is extremely difficult seeing your little-girl-who-shares-everything to grow into this tight-lipped person. So, as a last resort, I used Xnspy and thank god I did. Turns out she was being bullied by a group of students from her school regarding her sudden growth spurt and the apparent physical changes. Things were getting out of hand. If I hadn't intervened timely, my daughter would have done something drastic.
I would surely recommend all parents to have this app on their phone's kids. They won't always tell you the emotional battles they fight while growing up.

So something came up recently, and I couldn't resist but use spyware to figure it out. But I went online to make my purchase. I had a deja vu. It was like that time when I bought a spy cam from a shady website. After that, all I could think of was how they could have stolen my credit card details. It's basically tricky. You are hitting that gray area of unsolicited surveillance, and the businesses selling you such products know that. There's no knowing who'll turn back on you. The good thing is that Xnspy's website was the exact opposite of shady. Still, I had my doubts because while the spy cam was delivered, it was in no way a 48 megapixel as advertised. In fact, it looked more like a 2-megapixel spy cam. I had same some similarly horrid expectations in terms of quality from Xnspy. However, it all turned out pleasant. The website itself was using encrypted, and the checkout was secure. There was customer support available, too, answering all my queries. I am satisfied with my purchase.

I recently purchased a 3 month subscription to XNSPY and while it has its advantages, I ultimately cannot recommend this app for Android users. In the interest of objectivity, I will highlight both the pros and cons of my experience with XNSPY, though it must be noted that the negatives are of greater significance and ultimately outweigh the positives.

On the plus side, I found the installation process to be quick and customer service to be prompt in their responses. Additionally, the location tracking feature was impressively accurate when it was functioning properly.

However, there were several notable downsides that detracted from my overall satisfaction with the app. For one, the WhatsApp and Facebook logging capabilities are almost laughably inadequate - you can only see bits and pieces of typed messages without any context as to who sent them or to whom they were sent. As such, this feature proved to be fairly useless for me.

Moreover, despite assurances from customer service that the app would remain functional as long as my phone was connected to the internet, I had to reinstall XNSPY every 2-3 days as it would intermittently cease monitoring activity altogether. This proved to be a frustrating and time-consuming task that detracted greatly from the app's reliability and usefulness.

Furthermore, the call recording feature was highly inconsistent, with some calls being recorded and others not. It almost seemed to be a random selection process, undermining the app's intended function as a comprehensive monitoring tool.

Finally, the remote control/record surround feature was similarly hit-or-miss, working periodically and failing to record accurately based on the time parameters I set. There were also instances where it would record significantly less time than I had inputted, suggesting that the app was not functioning properly.

Ultimately, I cannot recommend this app to other Android users based on my negative experiences with it. Despite its fast installation and responsive customer service, the deficiencies in its monitoring capabilities (specifically with regards to WhatsApp and Facebook) and its intermittent functionality make it an unreliable tool for those seeking comprehensive monitoring and surveillance capabilities.

I recently had an experience with XNSPY (xnspy.com) and unfortunately, it did not meet my expectations. Prior to downloading the app, I chatted with the support team to inquire about the features and limitations. Despite the promising offer, I discovered that not all calls were uploaded, recorded or located; this was a critical flaw as I was trying to monitor an employee's phone. Additionally, I needed to root the phone to utilize other services which made it inconvenient.

After discovering that some phone calls were not recorded, I contacted XNSPY support team expressing my concerns. However, they only responded to some of my queries and failed to address the incomplete information. Further, the website advertised a 10-day free trial, but when I requested a refund within the ten days, they only offered me a partial refund or an extension on my subscription. This situation has forced me to take legal action which is unfortunate.

What's more, XNSPY is based in Cyprus and doesn't speak good English which I found challenging. I emailed the support team several times, but their response time was poor – they would take days to reply to one question while ignoring the rest. This made me feel frustrated as there was no clear way to get the correct support for the issues I was experiencing.

Overall, I do not recommend using XNSPY (xnspy.com) as it is gimmicky and most of their promises couldn't be fulfilled. Their free trial is misleading, and the support offered is substandard. This company is dishonest, and their priority is to get your money rather than providing a service worth its cost.

Upon trying out XNSPY, I have to say that my experience was not the smoothest one. The app's speed really left me wanting as it took quite a while to show anything at all. Furthermore, I was sorely disappointed to find that email- even when present- was not listed as promised by the makers of the app. This was already a strike against the app in my books.

Additionally, while some text messages were present on the recent text field, recent texts were not available on the phone logs for whatever reason. I was under the impression that all texts would show up and was disappointed to find that was not the case. Similarly, I tried to use the surround recording feature but found that the recording was missing from the page itself. This contradicts the advertised ability to record surroundings and listen to them later. The call recording feature also turned up empty, despite there being clearly calls and voice messages.

To make matters worse, internet history- which I was certain should have been visible- was completely blank. I found this to be unacceptable behavior from an app that claims you can see all internet activity. Adding to all these frustrations was a baffling, yet constant login error that claimed OVER_QUERY_LIMIT and would lock up the main page.

At this point, I was fed up and requested a full refund since the app had failed on so many counts. Shockingly, the makers of XNSPY refused to give me a full refund, there was no way an app that did not work could be worthy of my money. After this unsurprisingly frustrating exchange, I decided to get in touch with my credit card and filed a fraud complaint with them. It was clear that this app was a rip-off and not worth my time or money.

XNSPY (xnspy.com) is a phone monitoring software that claims to offer a range of features for tracking someone's activity on their device. Although it seems to work in some cases, there are several shortcomings that make it difficult to recommend it wholeheartedly.

One of the main features of XNSPY is its ability to track keystrokes and websites visited. However, it must be noted that this feature is not foolproof and may not capture all the keystrokes made. Furthermore, while it claims to be able to track social media platforms like Viber and Kik, these features appear to be unreliable at best.

Another issue with XNSPY is its vulnerability to being detected as a virus by antivirus software. While the software may work initially, it can be quickly detected and blocked by even a minimally tech-savvy user. This makes the program's effectiveness limited and its longevity in question.

Despite these issues, there are a few things that XNSPY does well. Its design is visually appealing and modern, which is a definite plus. Additionally, it does provide some level of monitoring, even if it is not completely reliable.

Overall, though, XNSPY leaves much to be desired. While it may work for some time, it is likely to be detected and blocked quickly, rendering the software useless. For these reasons, we cannot recommend it as a reliable monitoring tool for those looking to snoop on someone's smartphone activity.

Let's face it, as a parent, we worry about our children's safety constantly, especially in a society that is increasingly digital. After hearing about XNSPY, we thought it would be a great solution to monitor our teenage daughter's phone. Unfortunately, the setup process was a bit tedious due to the high level of iPhone security. But, after getting through the setup process, we expected to see call logs and text messages. However, when we checked the app, we saw no activity. After sending a support ticket, we received a response stating that the feature list showed no evidence of monitoring activity. We were quite frustrated as the list of features was well-known to us, and we had paid for them. After waiting for the next day's data to come in, we found nothing, so we sought support with another ticket. We were told by the response that call recording was not available in our version, something that was not previously communicated. We asked for a refund, as the application failed to operate as expected while the support experience was unbearable. In response, we were notified that the data had been uploaded today, but we still did not see any changes. Moreover, we were informed about a partial refund policy if we chose to cancel. The company had no phone number that we could find; we could only communicate through support tickets. As of the writing of this review, we are still waiting for our refund. Consequently, we highly recommend avoiding this company due to our bad experience.

When it comes to spy software, it's important to do your research and read through reviews before making a purchase. Unfortunately, my experience with XNSPY (xnspy.com) left me feeling disappointed and frustrated. While the software worked well for the first few days, it suddenly stopped working without any explanation. Looking back, I wish I had read through more reviews about XNSPY before giving it a try.

As I began to read through more reviews, I noticed that many users were expressing similar frustrations with the software. However, I also learned that some reviewers were able to achieve success by enlisting the help of professional spy experts. At first, I was hesitant to take this route, but I knew I didn't want to give up on my project.

I ended up hiring the services of HACK. W I Z Z 1 at G Mail. COM, a spy expert recommended by other reviewers. To my surprise, I was able to gain absolute access to my target's devices using both an iPhone and Android phone. I received real-time updates on everything happening on the devices, including SMS, call logs, gallery folders, social media activity, WhatsApp, Facebook, Instagram, Snapchat, Twitter, and more. This level of access was truly amazing and HACK. W I Z Z 1*** ensured that I was kept up-to-date daily.

Overall, while my experience with XNSPY was not successful, I am grateful that I was able to find a reliable spy expert who was able to help me achieve my goals. If you are considering purchasing spy software, I highly recommend reading through as many reviews as possible to ensure that you make the best decision for your needs.

When it comes to monitoring activities on mobile devices, there's a sea of apps and tools to choose from. But, it can be quite confusing and frustrating to find something that actually works and delivers results. That's why I turned to XNSPY, and after an unfruitful experience, I was referred to a mobile phone hacker who promised to solve my problems.

Let me introduce you to SOLIDARITY HACKER at GMAIL dot COM. This hacker was recommended to me by a computer-savvy friend who had previously worked with Spyzie, and they assured me that he was competent, reliable, and highly recommended. After contacting this hacker, he provided me with unlimited remote access to my cheating husband's iPhone and Android phones. I was amazed at how the hacker sent me a link to a secured platform to access all conversations and media exchanges from my husband's WhatsApp, Instagram, Facebook messenger, Viber, Kik, iMessages, text message, and phone call log history.

The most impressive thing about this hacker's services was that he was able to retrieve all deleted messages and media files, even information that was several months old! This confirmed to me that SOLIDARITY HACKER at GMAIL dot COM was the real deal.

I'm also pleased to report that this hacker kept all the information and data shared between us highly confidential. I didn't have to worry about any leaks or breaches, as he had a reputation for being professional and discreet. This only serves to prove that he truly is a senior consultant who helped Spyzie reach its initial success before branching out on his own.

In conclusion, I highly recommend SOLIDARITY HACKER at GMAIL dot COM if you're searching for someone to spy on any mobile device remotely. My experience with this hacker was incredibly satisfactory, and I'm confident that you'll be equally impressed. So, don't hesitate to contact him today!

XNSPY is a phone monitoring software that has generated some buzz, including some controversy. While it has some nice features, users have identified some limitations that need to be carefully considered.

One major point of contention with XNSPY is the requirement to root the device for full access to all its features. Many users may find this inconvenient, because it is something that requires a bit of technical knowledge to accomplish. However, it's worth noting that this is more of an issue with the Android operating system than with XNSPY. Nevertheless, it does impact the user experience for some people.

Another issue with XNSPY is the pre-sales process. Users have reported difficulties with understanding whether their antivirus software will impact XNSPY's functionality. These issues are not provided upfront which can be a source of annoyance for users. This lack of clear indication about what might and might not cause problems for XNSPY can be a significant barrier for some people. This lack of upfront information can make the process of choosing spyware software more difficult than necessary.

While XNSPY has some positive features, it is also not without some serious drawbacks. One of the most costly issues is the length of time XNSPY takes to deliver results. It can take up to 48 hours for the monitoring application to deliver complete data. However, the company also requires a waiting period for refunds, which can result in the user having very little time to realize whether it is a suitable product. Users have reported a lack of transparency and clarity about the process, which makes it all the more frustrating.

Furthermore, users have reported several technical issues while using XNSPY. Many have experienced issues with calls not being logged, key logging, folders not showing up, and other performance issues. Users have reached out to support and received inadequate responses. While the company has provided solutions, often the solutions are not working, leaving users frustrated.

In conclusion, XNSPY is not the perfect solution people are looking for. It has a lot of negative reviews, with many reports of bugs and limitations. The user experience is negatively impacted by the company's lack of transparency and unclear policies about refunds. It is not a recommended product for anyone looking for a reliable and trustworthy monitoring solution.

Before purchasing XNSPY, I wanted to clarify if their service would work on my iPhone. So, I reached out to their online chat and was informed that as long as 2 Factor Authentication (2fa) was turned off, their product would work on my device. I went ahead and bought it with the assurance that I had a 10-day trial period and could get a full refund if I wasn't satisfied.

Upon setup, I faced issues with accessing my text messages. After waiting for three days, I again contacted their customer support through the chat feature. They informed me that they needed to refresh my account, and it would take 3 to 4 days. This didn't seem quite acceptable, and I decided to open up a support case.

To my surprise, their support team told me that I needed to enable 2fa on my phone in order for their product to work. This threw me off because the first customer service representative told me that their system was not compatible with 2fa. I also called Apple support for clarification, and they informed me that 2fa only enabled message mirroring and stopped messages from being backed up to iCloud. Still, the XNSPY team kept telling me conflicting information, with one person telling me to turn it on and another telling me to turn it off.

I found myself going around in circles, with the support team sending me links to their website indicating that jailbroken and + phones might not be compatible. I was unsure of what this meant and conveyed the same to them. They then asked me to enable 2fa, which further added to my confusion.

Ultimately, I concluded that the support team was unable to resolve my issues and asked for a refund. However, I was informed that I was only eligible for a partial refund of 30%, contrary to what their chat representative had initially assured me. Furthermore, if you go past the 10-day cancellation period while trying to work with their customer support to resolve an issue, you're out of luck.

After this experience, I would not recommend XNSPY or any other products from this company. It was not only frustrating but also costly and disappointing.

XNSPY is a company that provides mobile phone monitoring solutions, but their business practices leave a lot to be desired. While they advertise a 100% customer satisfaction guarantee, I would not do business with them as their product works for only a day, and then it begins to create problems that make it unusable.

The first problem with XNSPY is their refund policy. They do not allow refunds after the initial 10 days, which is a small window of time to discover whether or not their product is functional for your needs.

The second issue is with their iCloud-based solution that they are selling which unfortunately doesn't seem to deliver. When XNSPY tries to access an iCloud backup, the first time it manages to do so successfully, but then Apple locks the iCloud account for suspicious activity caused by XNSPY. To unlock the iCloud account, the password for not just the iCloud account, but also for the device being monitored has to be updated, which requires physical access to the monitored device, causing it (and any other apple device) to be unable to use its iCloud account until the password is updated – including generating the very iCloud backup that XNSPY uses. It's not exactly a stealthy spy tool and will ultimately defeat the purpose of this app.

The web interface to the XNSPY product also does not allow you to change the password for the iCloud account until XNSPY has a failed login. This means that Apple has already locked the account for suspicious activity and updating credentials is now made difficult due to the way XNSPY operates. XNSPY has confirmed that they know about this problem and yet they still sell the product, which is misleading to their customers. They should instead honor their promise of a "100% guaranteed customer satisfaction" by providing a refund or fixing the problem.

Furthermore, the company is offshore, which could indicate some potential issues with regulations or further problems in the future. Their billing information lists them as SERFOLET LTD from Cyprus.

In conclusion, I would avoid doing business with XNSPY. While they claim to have a 100% customer satisfaction guarantee, their refund policy, iCloud-based solution, and overall product functionality leave much to be desired. Save yourself the trouble and look to other options in the market.

Aside from having to root the device to really get what a large portion of users might want... i am going to skip that as its a function\feature of the OS that prevents these tasks (A good thing until you want the data).
I checked, doubled checked and triple checked requirements... as of 5/1/2018, YOU WILL NOT SEE ANYWHERE that if any A\V or Anti-Malware is installed, you will loose most functionality. And before those in the know scream "well duh!", keep in mind this is NO WHERE on the site. I asked the chat window that comes up if Mcafee would stop any features... "no, our software is not detected by Mcafee and will not be any problem". The software is spendy... and the have given themselves so many outs in terms of returning your money so when they want to act as if they are being sooo transparent BUT, read the fine print... fine, I did that and you still wont refund my investment. Why? Oh, because "you have to wait up to 48hrs sometimes to get all the expected data". At that point, you have about 12-24hrs depending on whos watch you go by.
MY EMAIL:
Calls are not being logged. I ave review the bill and there have been multiple calls and non are logged.

Key logging has stopped. When it was working, indicated Facebook messenger. What apps should it work in?

Txt are not showing now.

Have tried IE and Chrome as well as the app. App has crashed 4-5 times in 24hrs

Dates of the few txt messages it did pick up were off by a day.

RESPONSE:
Dear Customer,

Please make sure that there is no antivirus installed on the target device.

Have a great day.

THIS SOFTWARE IS BUGGY, THE INTERFACE IS BUGGY, THE WEBSITE AND PRE-SALES ARE MISLEADING AT BEST BUT CRIMINAL IN REALITY.

DO NOT PURCHASE! Wish I had something to reccomend but after 20days. XNSPY IS A BUST.

Before purchasing I was on with their onlite chat and was told my iPhone would work with their service as long as 2 Factor Authentication (2fa) was not enabled... it was not. I was also told I had 10 days to try it out and if I didn't like, I'd get a refund. I purchased the product and set it up based off their instructions. I wasn't able to see any text messages 3 days after setting up so I contacted them through online chat again and they told me they had to refresh my account and that would take 3-4 days. After 3 days I still couldn't see text messages so I opened a support case. I was told I had to enable 2fa in order for this to work. I was confused because the chat person told me their product didn't work with 2fa. I called Apple support and they told me that enabling 2fa blocked messages from being backed up to iCloud and only enabled message mirroring. I let XNSpy know and the next person told me I had to have 2fa turned off in order for it to work and that's why I wasn't seeing messages. So I had 1 person tell me it had to be off, then one tell me to turn it on, then a 3rd tell me it had to be off. The 3rd said they verified i had it enabled and that's what I wasn't seeing messages. It was turned off so not sure what they verified. This went round and round for over a week with them sending me links to their website saying jailbroken and + phones might not work as I thought. I don't know what jailbroken or + phones are and let them know, then was told to enable 2fa to get this working. That's when I gave up and asked for a refund... only to be told I was only eligible for 30%... not an entire refund like the chat person told me. Turns out you have 10 days to cancel and if you're trying to work with support to get their product to work and go past that 10 days, oh well.
I would NOT purchase this product or any from this company after dealing with them on this.

XNSPY has terrible business practices. I wouldn't do business with them, despite their 100% customer satisfaction guarantee. The product works great -- for a day -- then you find the problems that make it unusable.

First, their refund policy allows for no refund after 10 days. Second, the iCloud based solution that they are selling doesn't work. When XNSPY tries to access an iCloud backup, the first time works. Then, Apple locks the iCloud account for suspicious activity (caused by XNSPY). To unlock the iCloud account one must change its password at Apple.

The problem is that then the device being monitored needs to have its iCloud password updated also, requiring physical access to the phone, and causing the phone (or any other apple device) to be unable to use its iCloud account until the password is updated -- including generating the very iCloud backup that XNSPY uses. Stealthy it ain't.

Further, the web interface to the XNSPY product doesn't let you change the password for the iCloud account -- until XNSPY has a failed login. Let's think about that for a sec. Apple locked the account for suspicious activity, and XNSPY won't let you fix your credentials until it generates MORE suspicious activity (by trying to access the iCloud backup with the old password).

XNSPY has confirmed to me that they know about this problem. Yet, they still sell the product, and will not honor their "100% guaranteed customer satisfaction" by providing a refund. Instead, they hide behind their "policies" of only providing partial refunds, despite knowingly selling a product that doesn't do what it promises to do.

Oh they say that they are "working on the problem", but frankly, I don't believe them, And I have only 10-days from purchase to ask for a refund.

Oh, and they are offshore. Their billing information shows them as SERFOLET LTD from Cyprus.

Be forewarned, and take your business elsewhere.

Have you ever been concerned about the online activities and whereabouts of your children or loved ones? If you have, you may have come across XNSPY, a monitoring app that claims to provide real-time monitoring of cell phone activities. However, after trying the service, it is safe to say that XNSPY is not worth your time or money.

When I signed up for XNSPY, I expected to receive real-time monitoring data. I was under the impression that I would be able to track my children's phone activities in real-time, so I would have peace of mind knowing that they were safe. However, after using the app, all I got was nothing!

When I reached out to their team to address the issue, I was told something you should know before you buy link, which stated that the app only pulls data from iCloud backup. I was shocked because I wasn't aware of this information when I signed up for the service. Furthermore, I couldn't even find the link on their website, which was misleading.

XNSPY claims to have 100% satisfaction guaranteed, but this is just a sham. They were quick to inform me that it doesn't mean a full refund. When they offered me a 30% refund, I couldn't believe it, as I didn't receive any data. I had to argue with them that the website states a 50% refund, and after much back and forth, I finally received a 50% refund.

This company is a complete scam, and I urge everyone not to waste their money on this app. They claim to help you protect your loved ones, but they are only after your money. I have reported them to BBB, and I hope that karma catches up with them for their dishonest business practices.

My experience with XNSPY (xnspy.com) was a frustrating one. I was excited to use their service and purchased it to install on an Android device. However, the URL link they provided was not recognized by the server and I received an error message every time I tried to install it.

I immediately reached out to their customer service team via their online chat feature hoping for some assistance. Unfortunately, the first representative I spoke with was no help. They simply repeated the same URL and didn't offer any troubleshooting options. Eventually, they disconnected the chat without resolving my issue.

I tried again with another representative and was met with the same unhelpful response. After many attempts to install the software, I decided to request a refund. This is when I received an unexpected response. The representative claimed the software had been successfully installed and suggested I check my dashboard. Of course, when I checked, there was no evidence of any installation. It was clear to me that the software had not installed because the URL link provided by their team was faulty.

When I called out the representative on their lie, I did not receive any further response. It was apparent to me that the customer service team at XNSPY was not dedicated to providing quality support for their product. I did appreciate the fact that I had saved the chats and was able to use them as evidence to retrieve a refund.

Overall, my experience with XNSPY was nothing short of frustrating. Their customer service was unhelpful and even dishonest. I would not recommend this product to anyone looking for reliable monitoring software.

XNSPY (xnspy.com) offers a wide range of monitoring features to its customers. However, it has been reported that some of these features stop working after a short period of use, leaving users feeling frustrated and let down. Furthermore, some customers have reported that XNSPY refuses to upload the content of the target phone, and it has been speculated that this may be due to the company wanting to cut server costs.

One customer who purchased the one-year subscription was only able to monitor 60% of what was promised for less than two weeks. While trying to fix the problem, the customer care team only suggested repeatedly installing and reinstalling the software. However, this only resolved 20% of the issues.

It has been suggested that XNSPY may deliberately stop monitoring certain features. This has been noted by a newly-hired customer representative who was not aware of the company's policy of deception. By performing a couple of actions, this representative managed to get all of the monitoring features working for one day, but the next day everything stopped once again.

In conclusion, it appears that XNSPY does not deliver on its promises and does not provide its customers with the full range of services they pay for. This is both dishonest and a breach of trust, leaving customers feeling cheated and unsatisfied.

I recently purchased a subscription for XNSPY (xnspy.com) and unfortunately encountered some issues with the app not working as expected. Upon contacting the customer service team via chat, I was met with a representative who attempted to troubleshoot the issues with me for almost an hour, but unfortunately, none of the solutions provided seemed to work correctly. He suggested that I try again the following day.

The next day arrived, and unfortunately, I was still unable to get the app to function as intended. I contacted the customer service team once again, and this time they were less than accommodating. The representative I spoke with was rude and dismissive of my issues, insisting that my purchase had been made over ten days ago, despite providing proof of my recent subscription.

Following a lengthy and fruitless debate with the customer service team, I was only offered a 50% refund on my original payment of $59.99. Needless to say, I found this behavior from XNSPY to be unacceptable and felt very dissatisfied with the level of customer service provided by them. To make matters worse, I was unable to locate any contact information for the company, which only served to add to my concerns about their legitimacy as a company.

In conclusion, I would strongly recommend steering clear of XNSPY and instead opt for a US-based company for your mobile device monitoring needs. Based on my unfortunate experience with XNSPY, I feel that this is a company with a reputation for being unhelpful and untrustworthy, and I would advise anyone to avoid doing business with them at all costs.

I had a very unpleasant experience using XNSPY (xnspy.com), and I would not recommend this product to anyone looking for a reliable and efficient spy app. Firstly, I was disappointed to find that the product features were not well-advertised. I was under the impression that some features were available, but after purchasing the product, I realized that they were not included. Furthermore, even the features that they claimed were available did not work as well in comparison to other similar products in the market.

Secondly, I found the customer support to be unhelpful and dismissive. Despite their insistence on having a money-back return policy, they refused to issue me a refund despite multiple attempts to request it. Every time I tried contacting them, I was met with a non-specific response asking me to describe the issues I was experiencing. This was extremely frustrating and did not help me resolve my problem in any way.

I must say I was left very disappointed since I had read positive reviews prior to my purchase, and I had high hopes for this product. However, my experience has shown me that it is nothing but a scam backing a subpar product. As a result, I am now attempting to get refunded through their biller, and if that doesn't work, I will be disputing the charge on my bank's side.

I believe this situation could have been handled more efficiently and effectively if only XNSPY had followed their own refund policy. But unfortunately, their dismissive behavior and unwillingness to help have left me no option but to share my experience in as many review sites as possible. So my advice, for anyone looking for a reliable spy app, would be to steer clear of XNSPY and look for a more competent, trustworthy alternative.

Unfortunately, my experience with XNSPY did not meet my expectations. While they promise a 100% satisfaction guarantee, they do not honor it and are not capable of everything they claim to be able to do. Furthermore, if they are unable to provide the service they promised, they will not provide a full refund and keep half of your money.

I was initially attracted to XNSPY due to their smooth functioning on both Android and iOS devices, but upon further exploration, I found their refund policy to be quite complicated and convoluted. It is disheartening to see that a company that claims to offer a seamless service would deter customers from obtaining a full refund.

In fact, I found myself questioning the legitimacy of the company itself. It appears as though there is no real company behind the app, and it is simply the work of a single individual. I am deeply disappointed in this service, and I believe others should be warned before making the same mistake I did.

I would recommend considering other options, such as MSPY, before settling on XNSPY. It is vital to find a trustworthy and legitimate company when dealing with personal and sensitive information. Overall, I would not suggest using this service and urge others to be wary of their practices.

When searching for a monitoring and spy app, I had high expectations and requirements. Unfortunately, XNSPY didn't meet those expectations as it worked only for a few days and then suddenly stopped working altogether. As a parent, I was concerned about the increase in cyber-bullying and wanted to ensure that my kids were safe and protected from any potential harm. I needed a reliable app that would allow me to monitor their phone activities and intervene if necessary.

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The experience with XNSPY (xnspy.com) has been quite concerning, and I believe that potential customers should be wary before investing in their product. On encountering issues with their software in the very first place, the refund policy was cited as a hindrance, refusing to return money for a 1-year subscription. Customers were advised to try reinstalling the software, wait for server things and were constantly asked to let time pass by. This was done intentionally, leading to the 10-day refund period going by quickly, and leaving customers with the realization that they could not get any refund at all.

Furthermore, the lack of transparency with the company's address and whereabouts have also caused understandable worry. What's more, when customers contact the company for resolution, the response usually includes a reminder that all of these controversial policies were already declared before the purchase. In doing so, XNSPY is covered by their terms and conditions, thereby absolving them of any responsibility for their product's failures. This should be disconcerting to any concerned customers.

In my opinion, it seems as if the company is more interested in churning up fake reviews than investing in the quality of their software. I strongly recommend that individuals looking for reliable spyware should steer clear of XNSPY and invest smartly in more dependable and helpful alternatives.

I recently had an unsettling experience with XNSPY, which is a monitoring and tracking application. Upon purchasing this software, I was initially hopeful about its capabilities to track and monitor various activities on mobile devices. However, I encountered a few issues that made me wish I had read more reviews before making the commitment to buy.

One of the biggest concerns I had was related to XNSPY's refund policy. While they do offer a refund within a certain timeframe, I was not able to receive my money back despite requesting it the very next day. The customer service representative I spoke to said that simply "changing my mind" wasn't a valid reason for a refund. Of course, this was not the actual reason I wanted a refund - I was displeased with the product itself. Unfortunately, it did not seem like they were willing to listen to me at that point.

Another issue I encountered with XNSPY was that it simply didn't work as advertised. I attempted to use its features in order to spy on and record various activities, but ultimately found that nothing was showing up on my dashboard. This was extremely disappointing, as I had hoped the software would be able to provide me with valuable insights and data. When I reached out to customer service about this issue, I was informed that it was my own fault for not realizing that the software only works on Android devices. However, according to the product's website, it was supposed to be able to work on both iOS and Android.

Ultimately, I was left feeling incredibly disappointed and frustrated by my experience with XNSPY. I wish I had taken the time to read more reviews and research the product before making the commitment to purchase it. While I cannot recommend this product, I do hope that the company will take these issues seriously and work to improve their product in the future.