Umobix’s earns a 3.9-star rating from 8 reviews and 3 complaints, showing that the majority of users are satisfied with monitoring software.
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ALEXA FROM UMOBIX
When I first got this app a few things just wasn't right. They said give it a couple of days & it will work it self out. After the 5th day I was really getting aggravated so a technician tryed fixing the problem & then another, that's when I asked for a full refund. They said please let us try 1 more time. & I'm glad I did that's when they sent ALEXE from uMobix she was able to do what 2 other technicians we're unable to do! I guess they save the BEST FOR LAST!
The best Spy application
I had some concerns about my immature dependent, and I went online and found the Umobix app to track my dependent's activities. I was able to see messages, internet searches, website visits and social media activities. This action allowed me to stop a planned event that would have damaged her, and other lives. I was able to get clarity about her negative behavior and take action to change some bad self-destructive behavior. I'm so thankful that I was able to install the Umobix.
Absolutely is a must
Very grateful to Timothy Johanson for helping me with the installation. I've used two different services, and umobix is by far the better of the two. Automatic installation that lasts only seconds. Easy Uninstall. Timothy helped guide me through the process. Only thing I would say is that the development team failed me one out of four times when I asked "Kris Jenner" to help me with an issue about audio and video streaming. She said development team would fix it but it was never fixed, which is why I had Tim help me with the uninstall. Thanks!
Quick response by the customer service
I am not very good with gadget nor application because I came from old school where things were very simple as compared to today's world. I had to find an application to monitor my daughter's activities that was slightly off track. I decided to buy SpyBubble with my limited hi tech knowledge. I found out that the customer service team has been very responsive to my problem and lead me all the way to make me comfortable using the app. I like to thank you the team and especially to Sandra from SpyBubble who had given me a step by step information. Keep up the good work to SpyBubble team.
BEST APP EVER!
I am SOOOOOO HAPPY that i found this app... it is my eyes and ears & i can finally have peace of mind knowing that everyone and everything is taken care of & there will be no suprises in my family's lives. The customer service? IM SPEECHLESS... AT HOW AMAZING EVERY SINGLE PERSON HAS BEEN! Ive been confused and irritable over my lack of knowledge for this app & the customer service personnel have helped me every step, with kindness and patience. I even got a month free because of an error I made... NOT THEIR ERROR... MY ERROR! App is amazing! I have so much peace of mind these days... worth EVERY PENNY!
Nicky was so patient!
Omg! For some reason the target phone stopped updating and I couldn't get anything for a week...everything that I was told to do yesterday wasn't working...sooo...I came back on chat today and Nicky was helping me, it took some time and I'm sure she had to have been frustrated with me as I was with tryin to do what she said...I'm pretty sure we solved the problem unlinking the target phone and gonna relink tonite...it seemed nothing was working right...so new credentials and Nicky unlinked the target phone for me...so now I can start over tonite...she was so nice and patient to the end with me...its so great to have customer like this! Thank you Nicky! DJ
Texespot was of great benefit to me
Texespot was of great benefit to me, I never taught i would still come to recover my lost investment that has been up to six months of time. I was just going through an article relating to lost investment. People where really dropping nice comments about him. How he did so excellent in recovering their lost investment. Through that i came across his Instagram contact. Personally I had already was living with the thought that i already lost it all but then i decided to write him for help to recover my lost usdt of $260k which i had lost to an investment company, after giving him the details of how everything happened and how i had made all payment to them, sent him some screenshots, he then went on with the recovery, the process was quite a successful one cause I later got everything back to my wallet just within few days of the exercise. Could you be needing any help to get what you've lost to scammers i recommend TEXESPOT for you, that's the instagram Id to reach out to him..
TEXESPOT saved my life, Since I ventured into crypto investment
TEXESPOT saved my life, I saw him after reading some reviews on here and it has been on of the best decisions of my life. My name is Selen Andel, am from UK but I grew up in Union Berlin and I have been living here all my life. I was never the money spender kind of person, I have always managed my life but also looking to do more cos I want a better life for me and my kids so I ventured into crypto investment, I had a friend who guided me on how to buy and hodl till the price goes up and then I met a girl on telegram, we talked for a while and started dating and she told me she works for a crypto investment platform online and urged me to invest in the platform so she can get some referral bonus and I did, I ended up investing everything I had and I lost it all about ?41k which left me depressed cos I lost both my money and the girl cos she was a fake profile and that was when I started looking for a way to recover and stumbled upon the reviews on here. This was the best decision I ever made in my life.
Umobix Complaints 3
Scam company, read the refund policies, despite they said 14 days guarantee money back
This are the NO refund will be issued in case:
Practically once you buy this product you have 0 chances get back your money.
The app is not so invisible as they claim, a special VPN must be always active on the target phone and that's very visible so judge by yourself before you buy it!
The user has lost its private encryption key, which has resulted in loss of data, temporary loss of access to the user's User Space or any other inconveniences for the user;
The user refuses to re-install or re-link Umobix Software in the event of the performed upgrade of the operating system on the target device;
The user's target device is not in compliance with the Umobix Compatibility Policy;
The target device has lost connection with Umobix subscription due to the absence of Internet access, factory reset or update to the latest operating system version;
The user's account was defined as Dormant. Account is regarded as Dormant if from the last log-in date passed 1.5 months (45 days) and the customer did not access his account within this time frame.
In addition to the above, no refund can be issued to a user in case the reasons for a refund are completely beyond Umobix control. They include, but are not limited to:
A target phone is not owned by a user or a user did not receive a consent of a target phone owner to install the Umobix Software;
A target phone does not have Internet access (no money left on the target phone account, temporary service interruption, roaming-related problem, etc.);
The carrier operator is changed by a target phone user that leads to the loss of Internet connectivity and consequently improper functioning of Umobix Software;
Update of operating system of a target phone;
A target phone was reset to original factory settings;
A user does not follow the installation guidelines of our customer support team via email or telephone call;
A user does not accept technical assistance;
A user does not have a physical access to a target phone or has forgotten the password to unlock it;
A user did not receive the data that had been saved on a target phone before Umobix was installed on it;
A user is either unable or does not want to obtain physical access to the target device in order to enable iCloud backup;
2-factor/2-step verification is enabled on a target device and a user is unable to have physical access to the device.
A user does not have up-to-date iCloud credentials for target Apple ID account;
A target device runs unsupported operating system. The following operating systems are NOT supported: Symbian Belle, Windows Phone, Windows Mobile, BlackBerry 10 or Bada;
A user intended to use Umobix Phone on more than one target device after purchasing one subscription plan;
Personal reasons (I've changed my mind, I've made a purchase by mistake, Software was not used, etc.);
Umobix Software was unlinked or damaged by anti-virus software, target device's owner or other services.
Unobix refusing to issue a refund
I wanted to try this service
and by mistake I paid a membership for 2 years. The same day I contacted them and explained that I won't use the product and that I have 14 days trial period to ask for refund.
They refused to to issue a refund. Very acammy by them. They wanted to keep that money even I sent so many mails explaining and asking my money back.
Very unprofessional. They are basically stealing from me...Shame on them
does not match the description about refund and steals money
Parental control
Purchased your parental control app last Tues 27th June 2023.
Advert implied easy to install.
It was not!
Advert implied East dashboard showing all data of calls, messages and WhatsApp.
It does not - data now does not connect and hasn't download in days. And when it did nothing came up for calls or texts I had made as tests.
Advert implied my daughter would not know I am monitoring her phone.
She will as its the verification code is sent to her phone when we have added my partners number as trustsd it still goes to her phone.
Requested my money back and not had a decent reply.
I want my money back or reporting this poorly advertised product which does not deliver
Desired outcome: My money back
Is Umobix Legit?
Umobix earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Umobix has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Umobix.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Umobix.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Umobix have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Umobix and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Umobix. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Umobix complaint handling
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Umobix Contacts
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Umobix phone numbers+1 (678) 916-7336+1 (678) 916-7336Click up if you have successfully reached Umobix by calling +1 (678) 916-7336 phone number 0 0 users reported that they have successfully reached Umobix by calling +1 (678) 916-7336 phone number Click down if you have unsuccessfully reached Umobix by calling +1 (678) 916-7336 phone number 0 0 users reported that they have UNsuccessfully reached Umobix by calling +1 (678) 916-7336 phone number
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Umobix emailsresellers@umobix.com99%Confidence score: 99%support@umobix.com79%Confidence score: 79%Supportbilling@umobix.com79%Confidence score: 79%Financeaffiliates@umobix.com79%Confidence score: 79%affiliate@umobix.com79%Confidence score: 79%
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Umobix social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
- View all Umobix contacts
Recent comments about Umobix company
Unobix refusing to issue a refund



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