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Be aware that the owner of www.ShopFlashBackGames.com is very scamming person. I have purchased one game through their website. I wired money from PayPal account to PayPal. At first the seller communicated with me, but he started to tip-toe around the problem. People, don’t wait and inform PayPal. Unfortunately, I haven’t done it on time, so PayPal was unable to help me. Don’t purchase from this website.
You know, I stayed away from them because of these reviews/complaints, but they had a game I really wanted so I decided to give them a shot anyways. I was extremely pleased with the results. The owner was very kind and responded to my every question quickly and with a direct answer. I'm so confused as to why a company that has such amazing customer service and quality products can have any complainers, unless of coarse it's a competitor. In that case, shame on all of you. I'm happy I finally found a place to buy custom games because the other sites were just terrible. My biggest and most common complaint is how bad the labels were. I have 2 games that had labels coming off the same day I got them and a lot of the custom artwork in so bland and uninspired. I will be sure to recommend Flashback Entertainment to anyone interested in buying custom games. I can't wait to buy more. Oh, by the way, here's the beautiful gem I got from them. It took 2 weeks to arrive, but God forbid you wait for quality.
I had a similar experience. They was helpful at first, but basically just stopped communicating and am out close to $400. About a week after the purchase using a credit card on their site, I noticed several unauthorized charges on my card, I am not sure if they are related, just seemed a bit odd since it was the only place I had used my card.