I paid $100 USD for a package of zynga poker chips from the website Brochips.net. Shortly after sending payment I informed the person on the Live Chat that payment had been completed. They told me "ok wait while we confirm". 10 Minutes goes by, 20 minutes goes by...I ask what's going on and, again, I'm told "just wait". Finally after almost 50-60 minutes of sitting around I demanded that they either give me the chips I paid for, or refund my money. The person on Live Support's response to this was simply "lol", right before blocking me and booting me off the site. I have not received any refund of my money and will be pursuing this matter through my credit card company to get my money back.