Refusing to pay a claim in a sensor that need to be replaced on the emissions saying it is not covered. When we were sold the policy we were told it covered everything inside and outside the vehicle. Very disappointed and attempting to get a refund on the 5000 dollars we spent on a worthless warranty. This claim is for just o her a thousand dollars and we have a 500 dollar deductible. If they are not willing to pay an500 dollar claim just imagine if it were a big ticket item, like the diesel engine.
Desired outcome: Return of the premium