White Castle reviews and complaints 1
View all 381 complaintsWhite Castle - wait in the drive thru line
At 3:49 pm, I pulled up to the drive thru and waited in line. There were three cars ahead of me waiting to place there order and three cars waiting to pay and receive food. The two of the three cars ahead of me waiting to place their order, pulled off and left. I didn't get to the speaker to order until 4:10 pm. I had been in line for 21 minutes. After I paid and received my food it was then 4:16 pm. I had been in line for 27 minutes. There is always a long wait at this location, but never this long. Even when there's only two cars in line, whom ever takes the order makes you wait at least 7-10 minutes before you can place your order. This issue should definitely be addressed.
Latest White Castle Reviews
gave me the wrong order and was a attacked White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!