The complaint has been investigated and
resolved to the customer's satisfactionResolved Westward Seafoods — Terrible experience!
resolved to the customer's satisfaction
We were scheduled to fly to dutch harbor on december 28th at 7:00 am, we contacted the travel agency who had our flight schedule to get a earlier flight to anchorage, ak. the travel agency said there are no open flights, you cant change your flight because their are no other flights available. Later that day I was speaking too a flight preservationist, she said their are connecting flights too Dutch harbor leaving Seattle at 8:40 pm on the 28th of December.
Keeping too the point, We arrived at Anchorage airport 12 hours early with a connecting flight too Dutch Harbor, and a signed contract. the following morning on the 29th of december, we were notified that we were no longer welcome at the westward seafoods dutch harbor location, we were fired that day in transit because we left 12 hours early; the final decision laid with a plant manager at westward seafoods dutch harbor location, named Jennifer; who surprisingly has the exact same first name as the travel agency representative, who just by chance 12 hours earlier stated there was no problem with rescheduling the flight upon our arrival in anchorage, ak.
We were offered a return trip to seattle wa the same day, we missed that flight looking for and trying too locate our baggage; westward seafoods voided our return flight too seattle wa. and left us stranded in anchroage,ak. for the past 2 weeks, we are within days of being homeless in anchorage, ak in the middle of winter, with -10 to -20 degrees below zero to deal with.