As a new potential client, I checked in for a consultation. I have heard this place steals and sells private information, so when the clerk asked me for my ID, I informed her that I was only for a consult and not sure if I am choosing this office, why do I need to produce my Info, I had already filled out forms online. Clarissa the office manager rudely butted in and laughed at me about asking this question. I asked what was so funny, this is my first time here. She then rolled her eyes at me. I apologized to the clerk and asked her to get rid of any information that is on file because I will not give this place my business and left.
Desired outcome: Placed in the back office to not give trouble or be rude to elderly people.