Visions Electronics review: Online order

I’m with the people who want to leave no or negative stars. Ordered speakers online over a month ago, where it states 3-5 business days for delivery. Two different tracking numbers, one for purolator that just states packing label created, and Canada post one just states delayed, in transit (though after contacting 5hem they can’t find).

I have submitted 3 different tickets to visions with no response. Finally found a help desk number, where recording just states 11 min wait (saw that on another review) then after waiting forever it states no one available and disconnects. Local store says they can’t do anything but gave me head office number. Head office told me to submit a ticket or call help desk number.

I just want my money back at this point but not sure how to do that since I can’t get a hold of anyone. I’m pretty sure there must be some sort of law against taking money for products and not delivering.

Had purchased a bunch more items in store to go with what I ordered online, took it all back today, I will shop elsewhere from now on and I suggest everyone else do so as well.