SUBMIT A COMPLAINT

[Resolved] Vision Consultancy Servicescitizenship and immigration services

5
D Aug 03, 2019

Hello to all,

It's so sad for the other people who had bad experienced but I believe those guys already punished for what they did. My relatives, friends and I are clients of Vision Consultancy Services based in Dubai, UAE. Our experience with Vision are great, they process our application with the standard procedure and provide a good service. Imagine they are 25 years in the Immigration Industry and well respected trusted agency, we believe they are not allowing any bad activities from any of their employees. We are referring this agency in all of of our friends and family member. Why? These are some advantage:

* they have inhouse ICCRC Lawyer who is the CEO of Vision and not like other agency who only use other license
* You can talk anytime with the lawyer
* Following Legal procedures for Citizenship

  • Vision Consultancy Immigration Services's response · Dec 24, 2019

    Dear Drix Gomez,

    Thank you so much for your comment.

    Unfortunately, we were hit by a scandal in 2010, where a team of 1-2 employees decided to start cheating clients. Unfortunately, 10 years later, we are still feeling the effects.

    What those clients who got cheated didn't state is that many of them were meeting that cheater team in coffee shops and paying cash. Or agreeing to have false and/or documents forged by this team of cheaters.

    Even though we accept full responsibility for those employee's actions; we would like to state to all clients reading these reviews 10 years later:

    No firm will ask you for cash payments outside the office location. No firm will collect payments into personal accounts without issuing receipts.

    We are a 26 year old firm. People make mistakes, and they always face the consequences of their actions. But sometimes, it's also good to forgive and forget an event that happened in the distant past.

    Choose Success, Choose Vision

  • Resolution Statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

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