The complaint has been investigated and
resolved to the customer's satisfactionResolved VetShopOnline.com — Defective & illegal product
resolved to the customer's satisfaction
Vendor is located in Austraila and filled order #861739 for Advantage for Dogs on 4/14/09. The product made both of my dogs sick and when we checks with Bayer who manufacturers the product, we were told that this product is not licenses to be shipped to the USA. Vetshoppe said that they would refund money on the product if we paid for return shipping which costs over $24 to ship to Austraila with a delvery confirmation. We tried to get Vetshoponline to pay for the postage and they refuse.
ANY HELP YOU CAN RENDER WILL BE APPRECIATED. WE DEFINATELY DO NOT RECOMMEND THIS VENDOR.