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The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
VetShopOnline.comFraudulent Product

I ordered Revolution for my dog, and was suspicious upon receiving the product so contacted Pfizer Australia (the manufacturer of the product) to confirm that the product was in fact sold by them to vetshoponline. Not only did Pfizer Australia confirm that they do not supply this product to vetshoponline, but they also confirmed that the batch number listed on the package was for a different dosage than what I received. When I emailed vetshoponline about this, they claimed it was a real product and I could pay for shipping back to Australia if I wanted a refund. Given their track record of selling fake product, I will now have to send this product back via courier to confirm delivery, which is very expensive, and the company will of course not pay to return it as it is worthless. Buyer beware - this product is FAKE - Pfizer does not sell to this company!

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Responses

  • Ga
    Galeflower Jul 12, 2014
    This comment was posted by
    a verified customer
    Verified customer

    This company sold me fraudulent revolution for cats. They are now called vetshopmax, obviously because people are catching onto them.

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