VetRxDirect a Pet Pharmacy
Reviews and Complaints

So, I was pretty ticked off when I decided to give VetRxDirect another chance. But, I gotta say, they really turned it around this time. My order arrived super fast and everything was exactly what I needed. I was worried about the prices being too high, but they were actually really reasonable. Plus, they have a ton of options for different medications and supplements. Overall, I'm really happy with my experience and I'll definitely be using VetRxDirect again in the future.

I had to cancel my order today after waiting for 9 whole days for it to ship. My vet told me that they faxed approval 7 days ago, but I still didn't receive my order. This isn't the first time I've had problems with VetRxDirect. Every time I order from them, something goes wrong. I'm really disappointed with their customer service and I'm going to take my business elsewhere. It's just not worth the hassle.

So, I gotta say, I was pretty disappointed with VetRxDirect. They didn't tell me about a problem with the medicine I ordered for my furry friend until it was too late. It really messed up my pet's treatment plan and I was pretty upset about it. When I told them what happened, they said they'd give me my money back, but they didn't seem to care about the impact it had on my pet's health. It made me feel like they didn't value me as a customer.

I mean, I get it, mistakes happen. But it's important to take responsibility and make things right when they do. I don't think VetRxDirect did that in this case. I'm definitely going to let my vet know about what happened and warn anyone else who's thinking about using them for their pet's medical supplies. It's just not worth the risk.

I gotta say, I had a few run-ins with VetRxDirect and they were not up to par. I mean, I gave them another shot, but I shoulda known better. If you need to talk to someone 'cause email or chat ain't cuttin' it, forget about it. Ain't nobody gonna get back to ya and they don't give a hoot about customer service. All they care about is takin' your dough, even when they mess up. I ain't never gonna use 'em again, that's for sure. Do yourself a solid and spend a couple extra bucks and go to a competitor that's got some integrity and actually cares about us and our furry friends.

I recently had an experience with VetRxDirect, a pet pharmacy that left me feeling disappointed and frustrated. I had a prescription for my beloved pet bird, which was given to me by a licensed avian veterinarian. However, when I tried to fill the prescription with VetRxDirect, I was met with resistance. The reason? The medication was considered "off label" for birds, even though it was commonly prescribed for dogs and cats.

I was shocked and upset by this response. As any pet owner knows, finding the right medication for your furry (or feathered) friend can be a challenge. When you finally do find something that works, it's a relief. So, to be told that the medication I needed was not available simply because it was not specifically approved for birds was frustrating to say the least.

I decided to take my business elsewhere and found another site that was happy to fill my prescription after speaking with my vet. The process was smooth and easy, and I was able to get the medication my pet needed without any further hassle.

Overall, I would not recommend VetRxDirect to other pet owners. While I understand that there may be certain restrictions and regulations in place when it comes to medication, I feel that the company could have been more accommodating and understanding of my situation. In the end, I was able to find a better solution elsewhere, and I would encourage others to do the same.

I recently had an experience with VetRxDirect, a pet pharmacy that sells a variety of pet medications and foods. My dog needed a specific type of food that could only be fed through his peg tube, and VetRxDirect was the only company in the country that sold it. Due to the unique nature of my pet's needs, I had to order in advance and wait for the food to arrive.

On my pet's last vet visit, I was surprised to learn that he no longer needed to be fed through the tube. However, I had already received a box of the special food that cost me a whopping $218. Unfortunately, VetRxDirect would not accept the return of the unopened box.

I was disappointed and frustrated with this experience. It felt like VetRxDirect was taking advantage of pet owners who are already paying high prices to keep their pets healthy and alive. It's a shame that a company would prioritize profit over customer satisfaction and understanding.

Overall, I would caution pet owners to be aware of the return policies and potential delays when ordering from VetRxDirect. While they may have unique products, their customer service could use improvement.