The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Value City Furniture (VCF)Manger would not sell me the items

On September 16, 2009 around noon I droved 45 minutes to this store to purchase two stone cube storage Roxy Microfiber for my daugther . I was told per sales person and store manager that I couldn't purchase these two items, these were the last two in the store and they needed to have these items on display for other customer to see. The manager told me to place an order and I told him that the newspaper ad did not state coming into the store to place your order and I drove to purchase these two items . I am very disappointed that it was suggested to me to come back in two days to get these two items that was there in the store. I can't understand why if the items were there why I was not able to make my purchase without making another trip gas and my time. Please advise me
Thank you
Maxine Mc Bride-Jackson

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.