The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
ValorebooksDeception with selling

On the company website they offer money for used textbooks. Once you submit you books you ship to the company and they process the books. You receive an email stating you will be receiving a check in the mail for a specific amount.but you never receive the check. They receive the books and then sell them to other consumers but never have to pay for the books themselves.


After repeatedly trying to get in touch with customer service there is no response from the company and you never see your money.


I have attached my order from Valorebooks and as you can see there were quite a few items sent to them with no return payment.


DO NOT USE THIS COMPANY.

Responses

  • Mi
    MilicaZ Jan 28, 2010

    Hello, my name is Milica Zikic, and I sold back my books about two months ago.
    Today is January 28th, and I still did not get my check. I was supposed to get around $80. There is no phone number that I can call and complain and that really bothers me. Please be fair enough to send me a check, or return my books to me.

    Thank you!

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