Vacaciones eDreams, S.L review: Online travel flight booking service

I inadvertently typed the passenger's first name in the "last name" field when booking an international flight. It has been impossible to reach a person to make the correction of this typographical error that may result in denied boarding. Edreams marketing material touts how easy it is to contact customer service, but I have found it impossible to reach anyone to make the correction either live or via their automated service. Edreams ref [protected]