CB Retail Stores Family Dollar 609 Division St, Parkersburg, WV, 26101, US
Family Dollar company logo
Family Dollar
reviews & complaints
Family Dollar company logo

Family Dollar

609 Division St, Parkersburg, WV, 26101, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
8:00 am - 10:00 pm
10:30 pm EST

Family Dollar - Product and service: tower firework speaker $18.73 w/tax

I purchased the speaker on 2/14 at the Family Dollar on Division st. Parkersburg wv 26101. I am a faithful family dollar shopper but after tonight i think i'm going to have to take my business somewhere else if the situation isn't taken care of. I tried the speaker out its very distorted and not very loud to be a tower speaker. This was a gift to my son for his birthday he was not happy with it either so i was returning the speaker to get his money back so he could buy something he is happy with. It was almost 9pm when i tried to return the speaker. i walk in and the key holder was rolling her eyes and saying omg not right now. I don't think she knew i heard and seen her. So me being me i walk in all happy and chipper and say hey i have a return and i have my receipt. she said all i could do was exchange the speaker for the same one since the box was open. I paid cash for the speaker so why cant i get cash for a refund since i have my receipt. She said it was policy and she has complained about this to corporate for years and they have done nothing to accommodate the customers on returns. So I am not a happy customer and i don't feel that your policy is correct. Thank you I would like my cash refund.

Desired outcome: cash refund

Confidential Information Hidden: This section contains confidential information visible to verified Family Dollar representatives only. If you are affiliated with Family Dollar, please claim your business to access these details.

Read full review of Family Dollar
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.