I saw my psychiatrist yesterday and due to some issues she changed my vyvanse script from 7mg/1x a day to 40mg 2x/day. I brought the script to the pharmacy last night and was told by the tech that the pharmacist didn’t feel comfortable filling this script until she spoke with the doctor the following day due to my last vyvanse script being filled so recently. I wasn’t happy b/c I have specifically rearranged my schedule to see my psychiatrist early b/c of the issues I was having with the vyvanse, but I didn’t feel I had any choice, so I was told I would be called after talking to my doctor. All day today I checked my phone to see if I had any calls from the pharmacy for an update and checked online to see if my script had been filled yet. Finally at the end of work I called Meijer pharmacy to see where things were at and was told my script needed a prior authorization. I was confused b/c no one had said that last night nor had anyone called me to tell me that. The tech wasn’t sure so she asked me to hold to check with the pharmacist. The tech came back stating the pharmacist was finishing up with something and would call me back. At this point it was 330pm and I asked if I would be called back soon b/c my doctor’s office closed at 4pm so if I need something signed off I needed to call the doctor soon. She said it should only be a few minutes. I drove home which takes me about 30 minutes with no call back. I went to the pharmacy and was told that since 70mg is the max the insurance pays and the 40mg twice a day is 80mg they need a prior authorization submitted from the doctor. When I asked why I hadn’t been told of the change I was met with a blank stare and no answer. I was told they faxed the prior authorization to the doctor’s office last night. I quickly tried to call my doctor’s office a little after 4pm but the doctor had left for the day already. I asked if there were any options to get a partial fill or attempt to resubmit or any other ideas and was told no. There was no responsibility or empathy or apology given. My doctor’s office also told me that no one had called the doctor to check about the recent new script. The admin I had talked to at my doctor’s office called me shortly after and stated they had no prior authorization fax for me. I informed the pharmacist and was again met with no response. This is the only medication that helps me at all and jumping through all these hoops with no communication was extremely upsetting. I, unfortunately have to take a lot of medication and this one situation makes me want to take all my medication as well as my families and go somewhere else. I felt no support or help or team work to figure out a solution or at least a sorry you have to deal with all this.