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CB Vehicle Rental and Leasing Enterprise Rent-A-Car 10953 Kleinmann Dr, Germantown, WI, 53022, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
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Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

10953 Kleinmann Dr, Germantown, WI, 53022, US
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1 complaint
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Working hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
9:00 am - 12:00 pm
Sun
Closed
ComplaintsBoard
F
1:49 pm EDT
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Resolved
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Enterprise Rent-A-Car - Car rental

Booked a car through Enterprice, picked up at Germantown. Did not have our car, rented it to someone else. Did not offer better car at same price. No apologies made. Car we got windshield covered in bird poop. Will not use Enterprise again.
YOUR RESERVATION IS CONFIRMED
Thank you for your reservation.
Your confirmation number is [protected].
Pick-Up Details
Location
Germantown
Date & Time
Friday, June 16, 2023 @ 3:00 PM
Address
W190n10953 Kleinmann Ave
Germantown, WI 53022
Phone
+[protected]
Hours
Friday: 8:00 AM - 5:30 PM
Return Details
Location
Germantown
Date & Time
Monday, June 19, 2023 @ 8:00 AM
Address
W190n10953 Kleinmann Ave
Germantown, WI 53022
Phone
+[protected]
Hours
Monday: 8:00 AM - 5:30 PM
Renter Details
Name
Frances Blend
E-mail Address
e•••••[protected]@gmail.com
Phone
••••••1189
Pricing Details
Vehicle Class
Nissan Rogue or Similar
Transmission Type
Automatic
Estimated Total to be billed
$205.24
Rates
Vehicle
TIME & DISTANCE
3 DAILY @ $61.00
$183.00
Extras
Unlimited Mileage
Included
Taxes & Fees
STATE RENTL VEH FEE (5.0%)
$9.29
TITLE/REGISTRAT FEE
$2.73
SALES TAX (5.5%)
$10.22
Estimated Total $205.24
VIEW / MODIFY / CANCEL
Need a ride from your place to ours? No problem.

Desired outcome: The clean car we booked.

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