Menu
CB Fast Food Chains Subway 2205 N Calhoun Rd Ste 22, Brookfield, WI, 53005, US
Subway company logo
Subway
reviews & complaints
Subway company logo

Subway

2205 N Calhoun Rd Ste 22, Brookfield, WI, 53005, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
A
6:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Subway - overall cleanliness

I used to work for this Subway. They do not clean the tea nozzles, in fact most of their dishes are not cleaned properly. They dunk and rinse their dishes. The tea nozzles are supposed to be taken apart, scrubbed. Rinsed and sanitized. This is not done. They just dunk into the water and let it sit on the rack to dry. The tomato slicer has a disgusting discoloration from the fact that the Management refuses to get anything to properly clean it. The veggie slicer is supposed to come apart to be cleaned. I doubt that any of the crew that works at that store even knows this, as long as I worked there it was never taken apart to be cleaned. The employees will forget to wash their hands, thinking the gloves protect the customer. People the gloves are a show. They breathe and do nothing to protect you. If you see someone walk up and skip that sink demand they wash their hands! The tea machine itself which is also used to make coffee is not cleaned properly. The water dispersion adapter gets so much lime buildup on it that the water refuses to flow properly. The plastic tea and coffee parts for the machine are never cleaned properly. There is always a disgusting residue in the bottom as no one seems willing to scrub. DO NOT DRINK THEIR COFFEE OR TEA! There is a good chance you will get sick. They do not actually wash out the coffee holders. They rinse them, sanitize them then let them dry and reuse them. Meanwhile a crusty residue builds up in the bottom. The tea holder is the same. The employees are not made to adhere to a professional look, I.E. wearing your pants where they belong. A few of the employees will wear their pants down low, then grab them while on the line and pull them back up before resuming making the sandwich. Ew! I'm sorry but there's something about watching someone grab their ### then touch my food that makes me sick. I would recommend avoiding this Subway like the plauge.

Read full review of Subway and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
U
U
Understandingemployeeofsubway
Fredericton, CA
Mar 29, 2012 5:12 pm EDT

Subway deserves a lawsuit if not many. The subway i work at is much the same. Thank you for this post. While it is good To see there are Employees like myself who wish things were better it is far eclipsed
By my sense of dread that there are so many stores like ours that
People
Continue to eat at daily.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.