Jack In The Box

On Dec. 8 2021 I placed a mobile order for a Jumbo breakfast platter with bacon & sausage. When I got to the window they said the computer was down and couldn't make my order. OK so I drove away. Today is Dec. 16, 2021 I went back and explained that my bank account was charged and I didn't receive my order and I would like them to make good on it. I was told since it was a mobile order there was nothing they could do. I told them I wasn't wanting my money back, I just wanted the order that had already been paid for. I was told, sorry they couldn't do that. Contact customer service. My order
ID: [protected] @ the Woodinville, WA branch. The address is 17445 131st Ave NE. I realize the order was less than $7.00 but come on, that's money just thrown in the wind at this point. Am I unhappy...YES!