The Pep Boys

I have been buying tires for 45 yrs and these people have no idea what they r doing I saw the set of tires I wanted on there web sight and went straight down to the loc. pepboys to buy them. the person who help me could not find the tires I wanted being press for time I let him talk me into something else they got the tires done on time but didn't prorate the I bought from them before which clearly wore out before the should have I picked up the suv and there was goouey solution all over the tires and no valve caps and had a different person everytime and no one knew anything about any prorate or anything else. i have sent in two reviews just like this one and pepboys has rejected it both times nobody has gotten back to me buyer be were