Golden Corral

On March 22, 2019 I visited this establishment with my parents, and two brother. I was celebrating a birthday with one other brother. My mom had paid for my dinner so myself and the other brother left a tip using our credit card.

I waited for my brother to complete his transaction, I never once heard the cashier say to my brother that there possibly may be a slight charge to use his card, then it was my turn.

I don't remember the person's name that waited on me but I am thinking that he was a manager. He comment on my card being pretty (had a butterfly design on it). So I ask him if there was a charge to use my card.. He replied that sometimes there could be a charge, of so I am thinking maybe a $2 charge. I wanted to leave a $7 tip for the waitress. He swiped it once and then said that it didn't go through and that he needed to do again.

2 or three days later I checked my statement only to see that I had been charged twice for the amount of $7.

Spoke with a Mike on the 8th of April and he assured me that I would be credited back on my card.

Again, I spoke with Mike on 10th to inform him that I still had not rec'd my $7.

Again 23rd of the April, then I was informed that there was some kind of problem with all of the Golden Corrals as far as refunds being made.

As of today (May 6th) I still haven't rec'd my $7.

I would appreciated if someone contacts me so that I can get my refund.

Thank you,

Theresa Nutt
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