Mr. Tire reviews and complaints 1
View all 218 complaintsMr. Tire - Ridiculous over 300% markup on a part for the repair.
my wife came in for an O2 sensor R&R at your Newport News, Va location, guest #[protected], Invoice # 179473. I fully understand there is markup in any part, as I ran the Hilton Village Big Al's Automotive location for a year, but over 300% mark up on a part. this is ridiculous, and not customer friendly. The part was a 17319 bosch O2 an can be purchased anywhere for under $80. Why would your company mark this up over 300% where everywhere else it is 67% up to 100% at the most. I sent her to you guys because we have used you when our location didn't have available but this was just not right.
Dave
Desired outcome: reasonable refund of partial part cost
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