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CB Hair and Beauty Salons Great Clips 265 Merchant Walk Sq Ste. 200, Charlottesville, VA, 22902, US
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Great Clips
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Great Clips

265 Merchant Walk Sq Ste. 200, Charlottesville, VA, 22902, US
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1 complaint
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Working hours
9:00 am - 4:00 pm
9:00 am - 4:00 pm
9:00 am - 4:00 pm
9:00 am - 4:00 pm
9:00 am - 4:00 pm
9:00 am - 4:00 pm
10:00 am - 3:00 pm
12:38 pm EDT
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Great Clips - Worst haircut of my life

I had to get my hair done for before a conference, which would impact my ability to find work. I couldn't get in with my normal stylist in time (she was booked for months), so Great Clips was my only option. I told the hairdresser to please keep my hair as long as possible, and only trim off an inch of the split ends. Instead, she hacked off several inches. She kept "fixing it" and "fixing it" and "fixing it", turning my waist-length hair into a collarbone-length cut. It took me 10 years to grow my hair that long, and keeping it that long was important to me.

Also, I told her to please ensure my bangs were cut straight across and covered my eyebrows. Instead, she made my bangs extremely short and choppy, and cut them at such a severe angle that people were staring at me when I walked out to my car. It is embarrassing and looks so unprofessional. Now I need to fix it urgently. The last time a haircut caused me this much emotional distress was when I was a teenager, when a hairdresser gave me a haircut that was more suited for a middle-aged woman.

Desired outcome: A refund won't bring back my 10 years of hair growth and all the emotional distress that came with getting my hair cut too short.

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