La Quinta Inns & Suites reviews and complaints 1
View all 710 complaintsLa Quinta Inns & Suites - Lack of face masks by employees
Stayed one night at inn LaQuinta by Wyndham Victoria South 9-26-2020. Went to lobby at 9:27 a.m. on 9-27 and the receptiononist and 5 or 6 of the inn employees were wearing masks and there are signs all over the property indicating masks are mandatory. When we came don to check out there was an employee in our elevator holding her cell phone over here mask and finally laugherd adn said "I lost my mask".
The evening before we shared the elevator with a young man carrying 4 or so small pizza boxes to the lobby area and he didn't have a mask on his person that we could see. When I approached the desk on the morning of 9-27 the receptionist grabbed her mask and put it on as i walked up. I woudl think part of the protection is protecting against virus spread all the time they are on duty. If they are breathing in your lobby are like that they are protecting no one.
It appears that face covering is a joke with the employees of this property. It is not a joke for us. We will not return. account/invoice #[protected]
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