Denny's reviews and complaints 1
View all 238 complaintsDenny's - Waitress rude, dropping food on table, ignoring us, we sat for 10 minutes waiting on check, after we went to front she brought it.
We went to Denny's Store #6768 in Round Rock TX. The waitress named Renita, a white female approx 55-60 years old served us. She barely gave us a chance to give her our order before walking away. She dropped out plates on the table and did not come once to see if we needed anything. At first, we assumed she was tired. The food was parse and cold when she brought it. She did not bring silverware to the table. We tried to flag her - she ignored us. We had to go to the counter to get another server to give us silverware. At that point we started observing how she was treating other customers and we noticed that other customers were not being treated the same. We sat for more that 10 minutes waiting for her to bring the check. Another waitress noticed her behavior and apologized. When we went to the register to ask for a receipt - she ran over and gave it to the manager. The service was disrespectful and intimidating.
Desired outcome: The manager seemed apologetic and bowed his head because he could see that we were treated badly. I don't want a refund - it would have been nice if she was reprimanded on the spot.
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