Menu
Write a review
File a complaint
CB Fast Food Chains Denny's 2700 N Interstate Hwy 35, Round Rock, TX, 78681, US
Denny's company logo
Denny's
reviews & complaints
Denny's company logo

Denny's

2700 N Interstate Hwy 35, Round Rock, TX, 78681, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
A
11:32 pm EST

Denny's - Waitress rude, dropping food on table, ignoring us, we sat for 10 minutes waiting on check, after we went to front she brought it.

We went to Denny's Store #6768 in Round Rock TX. The waitress named Renita, a white female approx 55-60 years old served us. She barely gave us a chance to give her our order before walking away. She dropped out plates on the table and did not come once to see if we needed anything. At first, we assumed she was tired. The food was parse and cold when she brought it. She did not bring silverware to the table. We tried to flag her - she ignored us. We had to go to the counter to get another server to give us silverware. At that point we started observing how she was treating other customers and we noticed that other customers were not being treated the same. We sat for more that 10 minutes waiting for her to bring the check. Another waitress noticed her behavior and apologized. When we went to the register to ask for a receipt - she ran over and gave it to the manager. The service was disrespectful and intimidating.

Desired outcome: The manager seemed apologetic and bowed his head because he could see that we were treated badly. I don't want a refund - it would have been nice if she was reprimanded on the spot.

Read full complaint
Hide full review