Menu
CB Restaurants and Dining Texas Roadhouse 24020 Southwest Fwy, Rosenberg, TX, 77471, US
Texas Roadhouse company logo
Texas Roadhouse
reviews & complaints
Texas Roadhouse company logo

Texas Roadhouse

24020 Southwest Fwy, Rosenberg, TX, 77471, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
4:00 pm - 10:00 pm
Tue
4:00 pm - 10:00 pm
Wed
4:00 pm - 10:00 pm
Thu
4:00 pm - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 10:00 pm
ComplaintsBoard
R
9:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Texas Roadhouse - Service

I went to Texas Roadhouse in Rosenberg, Texas this evening. We were having dinner with friends and my husband ordered me a drink called Kenny's cooler. It was a pretty blue drink. It took a while for the waitress to bring the drink and after taking 2 sips I noticed something floating in it. There were 2 bugs in my drink and one on the rim. I asked for the manager and spoke with Mikayla (not sure of the spelling) She said that it happens at all restaurants, like it's a common thing and then offered to get me another drink. I declined and she said well, I could take it off your bill. Of course she should! She made it seem like she was doing me a favor. She didn't even apologize to me. If it wasn't for Amber, the waitress who did apologize, I would've been more upset! Your restaurant had me drinking bugs. Gross!

Read full review of Texas Roadhouse
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.