Rooms To Go reviews and complaints 1
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Rooms To Go - Living room sectional couch
I purchased this living room large sectional by Cindy Crawford from Rooms To Go in McAllen, Texas in 2017 and it is falling apart. The feathers in the cushions are flat and the fabric is worn. The feathers in the cushions and pillows come out and are blowing all around my floor and while sitting on the furniture you get poked from the feathers. I paid almost $4, 000. For this sectional and am very DISSATISFIED. I am a very clean person and take care of my purchases. I have been unable to make a complaint against Cindy Crawford's company because there is no way to contact her or make a consumer complaint.
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The complaint has been investigated and resolved to the customer's satisfaction.
Rooms To Go customer support contacts
We're sorry to learn about your dissatisfaction. Please send your order info and the details of your concerns to TellUs@RoomsToGo.com and we'd be happy to look into this for you. - Tiffany
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