Menu
Write a review
File a complaint
CB Fast Food Chains Denny's 4718 Slide Rd, Lubbock, TX, 79414, US
Denny's company logo
Denny's
reviews & complaints
Denny's company logo

Denny's

4718 Slide Rd, Lubbock, TX, 79414, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
F
2:47 pm EST

Denny's - Charged full price for "free" birthday slam meal

We had a problem today with the Free Everyday Slam Birthday offer. I printed the coupon from the website, because we do not have the Denny's App on a cellphone. The manager told us that the QR Code had expired and charged us full price. The printed coupon states: Offer valid until the end of your birthday month. Can we get a refund for another Denny's meal?

Thanks,
Fred Baggio
Free Everyday Value Slam

One coupon or promo code per order. Free Everyday Value Slam only. Everyday Value Slam includes: Choose from two buttermilk pancakes, one slice of French toast or a biscuit & gravy, served with eggs, and bacon strips or sausage links. Beverages not included. Not valid with any other coupons,
promotional offers or AARP discount. Coupon has no cash value. No change returned. Taxes and gratuity not included. Alcoholic beverages not included. Valid at participating restaurants for a limited time only. Selection and prices may vary. No substitutions. Offer valid for in-store only. © 2022 DFO,
LLC. Offer valid until the end of your birthday month.

Desired outcome: Refund $5.99 plus tax bill for another Denny's meal.

Read full complaint
View 0 more photos
Hide full review
ComplaintsBoard
J
8:50 pm EDT

Denny's - Restaurant in general

on the 6/3/22 me and my girlfriend were at the Dennys in Lubbock, Texas #6676 for dinner around 7pm. we were greeting well and they were not busy, the server got our drinks and took our order with out writing everything down, which surprised me, but the main thing was that the music they were playing for one was really loud plus it was some sort of rap and in my opinion it was not for a family style place to eat, well then we got our meal, and I for one got the wrong sides but I did not complain for I do not like to send food back because one does not know what the cooks will do so I ate it anyway and the other my girl got the wrong food also and again did not send back because of maybe the consequences there, but for as everything else it was just ok food just not that great, but it was conviently located so that is why we ate there, the music was the worse of it

Read full complaint
Hide full review