Red Roof Inn reviews and complaints 1
View all 505 complaintsRed Roof Inn - customer service
I stay at the red roof inn at 1006 w calton rd
Laredo, tx 78041 one weekend a month for about a year now. We usually leave before the sun comes up, this time we decided to stay but asked for a late check out.
At 11am the staff is banging on the door asking if we're checking out, we said "yes". 11:15 comes and they're banging on the door yelling at us. We said "we were packing up". By 11:20 I open the door right before she knocks again with bags in my hand. I said, we're checking out now. She starts yelling at me. When I get to the front desk in the lobby, the lady behind the counter starts berating me I front of other customers trying to check in. Apparently, on yelp, other people have complained about their rudeness. This is not an isolated incident. Please address the matter because they are going to cost you customers.
Latest Red Roof Inn Reviews
Warning and caution Front desk - #00094 Refund of hotel deposit Racial profiling Broken ToiletGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!