Family Dollar

09/05/2023, Is the date of my last poor customer service at Industry, Tx Family Dollar. The store in our small town of Industry, Texas is horrible. The store was open at 10 A.M. and when I returned at 5 P.M., the store was closed with employee cars in the parking lot and all lights were on in the store. I called the number of the store and the manager answered. I ask if the store was open and she said no and when I ask why, she said A/C was out and system was down. There was no sign posted on the door to let people know. This has become the normal operation. The store is closed nearly as much as it is open and there is no sign advising time or reason store is closed. Our little town was very happy to have a Family Dollar in our town however in the last 6 to 8 months the store is closed at least 25 to 30 percent of the time. It is really sad because it was a really great store that I little town needed and could depend on and now we don't rely on it anymore and just plan on going to the nearest town to Walmart. The manager in charge of this store can't keep employees and is causing Family Dollar to lose business. I truly hope it will become a great store again.