Menu
CB Grocery Stores and Market H-E-B 9828 Blackhawk Blvd, Houston, TX, 77075, US
H-E-B company logo
H-E-B
reviews & complaints
H-E-B company logo

H-E-B

9828 Blackhawk Blvd, Houston, TX, 77075, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
F
10:20 am EST

H-E-B - Being threatened by the store manager

I was in the store on 12/13/22 around 6:45pm checking out. The cashier says there is a limit on Srirachi, you can only get one. I said there's no sign stating there is a limit. She said it's been that way for a while. I said I bought two about two months ago. After checking out I go to Customer Service to speak to the front end manager who calls for the Store Manager. The Store manager Steve comes and I explained the situation to him. He says there was a sign. I said there isn't a sign I was just there. He says well it was so I don't know what happened to it. I said I don't work here I can't tell you what happened to it either. He says it's been a limit on Srirachi and I explained I bought two about two months ago. I don't think 2 is an unreasonable number. He then states that I'm poking the bear. I asked him was he threatening me. He then states that I'm poking the bear. I said I don;t like being threatened and asked for the District manager's information. He gave me a name and after searching for over 5 minutes claimed to not be able to find the number. The other managfer I spoke to claims not to know what poking the bear means and basically blew my concern off. I think I was treated this way due to beinhg African American and Steve thinking he could threaten me with no repercussions. The customer relations oerson I spoke to named Robert stated so this is about Srirachi? I said no it's about being threatened by the Syore Manager of HEB. He then states so you perceived it as a threat. I stated Google it, it is a threat.

Desired outcome: I want HEB Corporate and customers to be aware of the threatening disrespectful treatment that Steve gives to African American female customers. This is bigger than Srirachi. I refuse to pay to be treated like a 2nd class citizen

Read full review of H-E-B
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.