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CB Retail and Online Shopping GiftCardLab 5001 Spring Valley Road, Dallas, TX, 75244, US
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GiftCardLab
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GiftCardLab company logo

GiftCardLab

5001 Spring Valley Road, Dallas, TX, 75244, US
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12:46 pm EST

GiftCardLab - Awful experience

I had awful experience with giftcardlab.com website. I ordered several gift cards from this seller, and I paid with my visa card. The seller asked me to send the copy of my passport, driver license and other personal information. After I sent all required info, they stopped to communicate with me. I called them several times in order to receive any information about my purchase. They have the worst customer services, and their customer support team can't solve your problems. If you had the same experience with this seller, please leave comments.

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Carrie - Director of Operations
Carrie - Director of Operations
Irving, US
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Nov 18, 2013 8:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello Marta,

I have searched our admin tools and I am unable to locate an account for you. Please contact our Manager of Client Support, Leslie at [protected] so that she can look up your account and further investigate. The only time we request personal identifying information is for Patriot Act Compliance or for a Risk Audit.

Sincerely,
Carrie - Director of Operations