Whataburger

Went to store number 1011 at 6:07pm. Friend and i was placing our order (128091) from our cashier with a name badge that stated ...Dude...When it was my turn to place my order. I advised wanted a number 2 with mayo, no mustard, no onions, one piece of cheese and add bacon, also wanted med. strawberry shake as my drink. Dude asked...did i want mustard? So I advised again that i would like mayo, no mustard and no onions. asked if anything else. I asked if he added cheese and bacon...said he no, but he could. after paying for our order, Dude then handed my friend his drink cup. got a med drink cup in his hand, then seen me standing their and said he forgot to give me cup. I pointed to his hand and stated i was waiting on my shake. After receiving shake went to get straw and napkin. There was no napkins in dinning containers. Went to tables ( and went to 3 different tables since they were all dirty. I went up to front and stood waiting on Dude to finish waiting on customers and he asked me if i needed anything. I stated napkins, he said " there isn't any out there" and i stated "no". He stated he would bring them to me. He was the one that brought out our food and offered ketchup and napkins. When i opened my burger. Had mustard on my burger. Which i don't eat or like on any of my food. I wrapped my burger and brought to the counter, a manager asked if in needed anything. I gave her my burger and receipt and stated my burger had mustard on. She didn't state anything to me, just went to the register and rang up what i thought was order using my receipt. Dude then brought me another burger. This one had order (128095) on it. It was a SINGLE burger with mayo..no bacan, no cheese...but then my friend was almost done eating so just eat and hand the two grill receipts (manager kept my register receipt) that both had QR code on them. trided to scan both codes and received (invalid QRCode messages from both grill receipts.)

On the Grill receipts - states name of cashier as Brian L. - don't know why a business would give one of their employees a Whataburger namebadge with DUDE on it.

And sad that DUDE and manager didn't listen to what i was ordering or was listening when my order was not correct. I paid for a #2 with cheese and bacon and ended up eating a #1 with just veggies and mayo.

We live near this location and sad that i feel i cant go to this location and get what i paid for or ordered.

Very bad visit for me.