Rooms To Go reviews and complaints 1
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Rooms To Go - recliner couch
Sent very hard Recliner, not ready to return. Upon asking about the same softness The sales person lied while selling that it's gonna be soft. Now he changes his words and saying all furniture comes hard. Wtf? I've bought sofas and got soft delivered before. They dont have what they show, this is what the manager TODD said. Poor service. Nobody cares and answers the call may be 10th time you called. Or you are in hold until you get frustrated.
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The complaint has been investigated and resolved to the customer's satisfaction.
Rooms To Go customer support contacts
We're sorry to hear you're not happy with your sectional, and we are happy to look into this for you. Please shoot us an email with your order info and details to TellUs@RoomsToGo.com.
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