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CB Telecommunications Securus Technologies 4000 International Pkwy, Carrollton, TX, 75007, US
Securus Technologies company logo
Securus Technologies
reviews & complaints
Securus Technologies company logo

Securus Technologies

4000 International Pkwy, Carrollton, TX, 75007, US
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1 complaint
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Website
securustech.net
Phone number
+1 (972) 734-1111
Category
Telecommunications
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Securus Technologies reviews and complaints 1

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D
7:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Securus Technologies - eMessaging

My son is an inmate at the Jefferson City Correctional Center in MO. I send him money to send me email and he sends me email, I receive a notification that I have email, but there is no email in the Inbox in the EMessaging part of the Securus site. As all the other folks have stated, you cannot get any help from this company. I'm not sure how they get a good rating from you when they have countless lawsuits against them, many of them class action suits alleging all sorts of bad acts. This company runs on greed and they don't care one bit whether you get what you pay for or not.

Desired outcome: They either need to deliver the mail or refund my son his money in a timely manner, like a good corporate citizen.

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