Motel 6 reviews and complaints 1
View all 1035 complaintsMotel 6 - unethical behavior/verbal rude
My family and I have been staying in your Bedford, Tx location for a 2 weeks during the trying time of our relocation from out of state. I have to say the Manager Lisa has been very helpful and wonderful during this trying period. Now the night desk person you should get rid immediately if you plan on keeping busy. Veejay or whatever you call him is a very rude and argument person. I myself and my husband have had very unpleasant experiences with him. A good example being we have arrived around 5-6pm tonight (3/3/16) from running some errands and the maids do to being afraid of my two dogs didn't change our beds, no big deal. We don't mind doing it ourselves, so I asked him for some sheets and stuff to change them and he told me the room stank, we must be very unclean people to have a an ordor like that, we should have let the maids full service it. Well we have numerous times told the maids to do it they have skipped our rooms, the odor was from not having sheets and bedding changed for a week. He went on and on insulting both my husband and I, I felt very unsafe. I complained to the manager she must have talked to him because he apologized but I should have had to go through that. Then a few nights before that, he complained about having to renew our stay for another week. Then the 2nd I watched and listened to him lecture another gentleman because he wanted to move his room because the window to his room is where everyone stood and smoked, a very valid complaint.
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