701 Brazos St Ste 1300, Austin, TX, 78701, US

Reviews and Complaints

MetaBankNetspendDebit card account closed with my $1439.00 in it!

The Corporate branch in Austin TX. Closed my card when I called to complain about my new card on 3/17/2021 that was activated was but not working. The balance on my account was $1430.00. I found my account was blocked and upon inquiry I was absolutely abused by David who made no effort to help with my withdrawal and instantly said he was closing the account without any explanation! I had false charges levied on my account by Internet companies that deceive people to give card number for age verification and I had handled that with Rosie in the same office previously! David was rude and communicated nothing to me about the reason he was closing the account! His tones and actions were vile and in complete disregard to any business etiquette I have ever known! So, now with my account closed with over 1400.00 in balance, it seems there is no one at Netspend or Meta Bank that will help me! It is ridiculous and i'm sure illegal to just close my account and negate any possible resolution to my loss of assets!
This matter needs to be addressed with me asap for I am suffering beyond description with rent food etc. Please help me today if possible!

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    • St
      Stacey Lore May 04, 2021
      This comment was posted by
      a verified customer
      Verified customer

      I agree, same thing with me

      0 Votes


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.