FramesDirect.com

If I could give them no stars I would. Been waiting for a correct pair of glasses since April 14. This company couldn't care less that they made a mistake producing my glasses the first time then instead of expedited service to correct their mistake it has now taken longer to get the second (supposed) correct pair than it took to get the first. When I called to inquire about the status and asked to speak with someone who might expedite matters I would have to wait for 24-48 hours for a callback from a supervisor. This company has had my money for over a month and I have no glasses. Complete lack of care for customer service.

I found fabulous pair of glases on the website www.framesdirect.com. I asked the seller, if they were available. I received the positive reply, so I immediately bought them. But 4 days later, the seller sent me email with the excuses and announced that the glases were out of stock. I was upset and claimed for the refund. But the seller replied that I would get it within 4 days and after that nothing. He started to keep silence. Avoid this website at all costs.