SmashBurger reviews and complaints 1
View all 195 complaintsSmashBurger - Food / beverages / service
5/4/2020 5:25 pm
order number=449416
check= 910009
I ordered two combo meals and one kid meal online, the food was fine but the drinks were not, I ordered 2 30 oz drinks and one apple juice. I received one 30 oz, one kid size drink and was missing the apple juice. When I called their store I first talked to a man that seemed to not understand or pay attention to my concern seemed like he was on drugs when my boyfriend was picking up the order at the counter. Then a girl was put on the phone asking me to drive back for one drink, I asked her to just refund the drink back to my card. She informed me that she wasn't able to refund that without me being at the store. I told her I was unable to go back and I wasn't going to waste my time on a drink. She argued with me and had a bad attitude because I wanted this issue fixed.
email: [protected]@gmail.com
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