Krystal reviews and complaints 1
View all 177 complaintsKrystal - Whatever to make up this overcharge and gift card
1st, the country tots were great. But the service was not. Was changed for a large drink extra even though we specified that we wanted that in the combo and then didn't get the med drink that went with the combo, only the lg drink that we paid extra for.
Ordered 3 apple pies and was changed for 3 but only got 2. Was uncharged $1.00 for surcharge non-cash adj, whatever that means. So was overcharged about $5 and then was told that you no longer accept a Krystal gift card that I had that still has over $7 on it. Not very happy. So out over $12 that cant be returned.
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