Lowe's reviews and complaints 1
View all 2204 complaintsLowe's - Deck installation
Had lowe's install deck in June. Since then I have been complaining of faulty wood. Have dealt with 2 customer service people. One quit and closed our complaint so had to start over with a new person who has stopped responding. Wood has curled and curved. Some so bad they snapped the screws. Also cracking and molding. Wood seems to not be treated. Looks like they won't back their warranty and I will have to sue. Don't use them!
Desired outcome: Refund or replace
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Lowe's install services WORST experience ever ZERO STARS Canceling order Lowes should reinvest in customer satisfaction! Rewards Worst managerGiving a Voice to Consumers
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