Kroger reviews and complaints 1
View all 1484 complaintsKroger - wic items and poor customer service from a “supervisor”
On Sunday, July 28, 2019 I was at the store located at 799 Truse Parkway in Memphis, TN, I attempted to purchase 2 bags of Mexican style shredded cheese as I always do just at a different Kroger. So when I got to the register and swiped my WIC card the cashier told me it wasn't taking off for the cheese. So she called the shift supervisor Mrs. Ann for assistance. Well she came with THE WORST ATTITUDE EVER! Short black heavy lady. She yelled "WELL I DONT KNOW WHAT TO TELL YOU CAUSE IT AINT NOTHING FOR US TO DO". I looked around as if I'm looking for the person she's yelling at cause I'm grown just like her. I said "Well the other Kroger's honor it due to the signs being posted" she yells again "WELL LIKE I SAID IT AINT NOTHING WE CAN DO. DO YOU WANT IT OR NOT" I then instructed the cashier to just take it off and asked for a Mgr. He wasn't in. I went to the back to take pictures of the sign and packaging because I told them I would be filing a compliant Ann states "NO NEED FOR THAT BECAUSE THEY AINT GONNA DO ANYTHING ABOUT IT EITHER". Below are the pictures that were taken which clearly states that the Mexican style cheese is a WIC item.
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