American Family Care

This doctor did not even examine me She sent the nurse and to do nasal swabs for COVID and flu. The doctor would not even come into the room completely. She acted like she was afraid to get close to me. So here I am completely congested and wheezing. It's hard for me to breathe. I'm hurting all over the place from coughing My back my neck my sides and all that she prescribed me was nasal medication two different types. I had to ask her for a steroid shot because she wasn't going to give me one. She didn't send me home with any type of Z-Pak prescription or an inhaler. My friends and family could hear me wheezing over the phone and yet this doctor did not even examine me.

Ladies up front talking about non work-related business well within ear shot, manager ignores behavior and turns her attention to the phone and computer for extended periods of time talking about open houses and other things clearly unrelated to the job at hand. It is very irritating as a paying customer to be patiently waiting in the lobby for the doctor/staff members' attention and having to listen to a bunch of other staff members have inappropriate conversations rather than focusing and doing their jobs. Clearly the staff has been allowed to do this for long enough that they have no problem with it, and corporate has no idea that their management is using her time on the clock to do anything but her job.