Hardee's Restaurants reviews and complaints 1
View all 573 complaintsHardee's Restaurants - Customer service
Date 02/19/2022
Time Apprx 3pm
1450 Ribaut Rd, Port Royal, SC 29935
Waited inline for over 20 minutes after having given my order through the drive thru. When I arrived at the window, the attendant curtly as me for cash, I told her that I did not carry cash, she then informed that their "machine went down". I then asked why did she not tell me this prior to me sitting in line for over 20 minutes, I believed she said a few choice words along with "good by" and closed the window.
I then left and went to Burger King.
Desired outcome: Training would have eliminated this issue, informing the customer at point of order of this issue, as well as sending a representative to the customers in line that have already given their order that there is an issue.
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